Service Desk Analyst
- Hiring Organisation
- Cognizant
- Location
- Warrington, Cheshire, UK
- Employment Type
- Full-time
/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service Desk, Network Services and Environment Management Services. Key Responsibilities and Deliverables: Responsible for providing first line support to customers across the firm and in some cases this may include supporting … ensure all queries are answered promptly, requests and incidents are dealt with appropriately and all calls are adequately logged within the firm's service management system. The role is expected to work as part of a team, flexibly, in a rotating 24x7 shift pattern. Act as a single point ...