ITSupport Helpdesk Engineer As an established and expanding IT Services company, we are seeking an ITSupport Technician to join our growing team dedicated to delivering a professional and polished service. You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55) As … the team infrastructure no two days will be the same and you will have input to a wide variety of projects. What will you be doing? Manage incidents and support requests to 2 nd/3 rd Line level working to SLAs Setup of Firewalls, Routers, Switches Assume key responsibility for the transition of on-boarding new clients and … Service Desk team Regular System Checks & Audits at customer sites Ensuring the best possible service levels are provided encouraging a professional and customer focused ethos within the team Customer Support, taking support calls and solving technical issues remotely Support of VOIP systems such as Horizon, 3CX, Yeastar Part of 24/7 on-call rota As a More ❯
Winterley, Sandbach, Cheshire, England, United Kingdom Hybrid / WFH Options
Allegiance Technology
Job Title: ITSupportEngineer Location : Crewe, Cheshire | Hybrid (Remote considered) Salary: £35,000 - £45,000 DOE + Bonus + Benefits We're looking to add an experienced ITSupportEngineer to our team as we continue to grow our technical delivery capability. This is a fantastic opportunity to join a dynamic and forward … thinking IT services business, where you'll have real ownership of your work and the chance to lead on exciting client projects across cloud and infrastructure. This position will give you access to a lot of project work which will include field work so you will be expected to travel within this position. This role is key to the … design, deployment, and support of modern cloud-first solutions-particularly across Microsoft Azure , Intune , and hybrid infrastructure . You'll work closely with our clients to help shape and deliver their digital transformation journeys, providing technical expertise throughout the project lifecycle. What You'll Be Doing Delivering high-quality technical solutions and presentations to clients Deploying and supporting a More ❯
Premier Park 33 Road One, Winsford Industrial Estate, Winsford, Cheshire, England
ADVANCED MEDICAL SOLUTIONS LIMITED
An opportunity has become available for an ITSupportEngineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will be working closely with first- and second-line engineers. Role Provide 1st line internal helpdesk support to all … users across all sites Respond to ITsupport queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and departmental SLA’s and … KPI’s Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship More ❯
Winsford Industrial Estate, Winsford, Cheshire, England, United Kingdom
QA
Solutions are a leading developer and manufacturer of tissue-healing and wound-care technologies, serving global surgical and wound-care markets. Overview: An opportunity has become available for an ITSupportEngineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk … support. You will be working closely with first- and second-line engineers. This is a training role, contributing to delivery of quality communication, technical support and implementation services to our customers. We focus on supporting our customers in making the best use of technology in their business, in particular (but not limited to) Microsoft products and services. Responsibilities: Provide … 1st line internal helpdesk support to all users across all sites Respond to ITsupport queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required More ❯