models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management … client: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITILCertification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the More ❯
platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day … throughout the information system lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: ITILCertification is a plus! Why Join Us? Be part of a vibrant team dedicated to innovation and excellence. Work in a supportive environment More ❯
warrington, cheshire, north west england, United Kingdom
Ascent People Ltd
practices Self-motivated with strong independent decision-making capabilities Innovative thinker who contributes fresh perspectives Proactive problem-solver who anticipates and addresses issues Qualifications ITILcertification (advantageous) This role requires full-time office presence (5 days/week) and experience managing stakeholder expectations, including challenging interactions. Are you More ❯
required. Preferred Qualifications: ServiceNow certifications (e.g., Certified System Administrator, ITSM Implementation Specialist, or other relevant certifications). Familiarity with complementary ITSM tools and technologies. ITIL certifications (Foundation, Intermediate, or Expert). More ❯
warrington, cheshire, north west england, united kingdom
BGTS
required. Preferred Qualifications: ServiceNow certifications (e.g., Certified System Administrator, ITSM Implementation Specialist, or other relevant certifications). Familiarity with complementary ITSM tools and technologies. ITIL certifications (Foundation, Intermediate, or Expert). More ❯
Crewe, Cheshire, United Kingdom Hybrid / WFH Options
Manchester Digital
or CloudFormation - Enhanced experience of AWS cloud technologies, e.g., ECS, EC2, VPC, Lambda, CFS. Ideally AWS certified. - Observability Systems, e.g., New Relic, CloudWatch, SquadCast - ITIL Qualified or awareness of the framework. Bonus Qualifications: -Experience with Linux system administration and troubleshooting. -Basic knowledge of AWS cloud technologies such as EC2 … S3, RDS, and ECS. -Exposure to databases such as MySQL, MariaDB, or Cassandra. -Understanding of monitoring tools (New Relic, CloudWatch, Nagios). -Awareness of ITIL frameworks and structured service operations. -NISC2 or similar security qualifications or knowledge Why should you join us? Brand new collaborative, open-concept office for More ❯