Midlands and Lancashire Commissioning Support Unit
Service Delivery Team. Candidates must have significant proven service desk skills, IT knowledge and experience, strong leadership skills and a comprehensive understanding of ITServiceManagement principles. Significant experience and knowledge of working in an ITIL aligned service environment, with a dedicated focus on best practice and working/operating … will have excellent organisational and communication skills, good ITIL knowledge and will ideally have worked in an IT environment with Specialist knowledge of ITServiceManagement principles. You will need to be a proven Service Manager with experience of resource allocation to meet high incoming demands. The post holder will more »
in ServiceNow (Business Rules, UI Pages, UI Macros, Events/Actions etc.) Working experience with ServiceNow module implementation and support, ServiceNow ITServiceManagement (ITSM), ServiceNow Customer ServiceManagement (CSM). Experience configuring workflows using standard methodology. Solid understanding of technical components such as API's, LDAP, VPN, SSL, SSO more »
The vision is that this individual with be a key member of the team assisting to embed and grow a ITIL based internal ITservicemanagement system and offering a wealth of experience to the more junior members of the team. Essential Skills: Ability to stay up to date and … Device Estate ensuring all assets remain compliant Assisting the Head of IT to embed ITIL based ethos throughout their current processes within the ITServiceManagement Systems Mobile Device Management for Apple and Android handsets as well as experience working with Dell and Apple desktop systems Acting as the primary more »
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
SYKES COTTAGES LTD
following key skills: Windows desktop Proficient with Microsoft Word & Microsoft Excel or similar Basic Administration of Azure Active Directory Resourcefulness and problem-solving skills ITSM Software Although standouts will also have experience in: An ITIL qualification would be highly advantageous. Supporting Linux desktop and OS X Intune Office 365 8x8 … or Twilio Halo ITSM If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply! The Forge Holiday Group The Forge Holiday Group encompasses Sykes Holiday more »
in ServiceNow (Business Rules, UI Pages, UI Macros, Events/Actions etc.) Working experience with ServiceNow module implementation and support, ServiceNow ITServiceManagement (ITSM), ServiceNow Customer ServiceManagement (CSM). Experience configuring workflows using standard methodology. Solid understanding of technical components such as APIs, LDAP, VPN, SSL, SSO, Multi more »
assistance to employees (users) with regard to IT services provided by the UK IT department • Ensure that all calls are logged in the ITServiceManagement tool to ensure accurate statistics and analysis of calls • Liaise and coordinate with the Group Service Desk to ensure timely identification, capture, assignment, processing more »