1 of 1 Remote Lead Jobs in Cheshire

Operations and Client Experience Lead Our client is a specialist communications agency that delivers innovative and engaging projects across virtual, hybrid, and in-person formats. Their mission is simple: to give everyone a voice. They are growing rapidly and now seek an Operations and Client Experience Lead to ensure the seamless, compliant delivery of international events and programs. The Purpose … a high standard Clients feel supported through proactive communication and confident leadership Post-project follow-up naturally leads to re-engagement and long-term relationships Key Responsibilities Project Leadership Lead the full lifecycle of virtual and in-person events, managing scope, timelines, budgets, and risks Facilitate client calls, internal team meetings, and leadership updates Translate project objectives into actionable plans … and maintain clear decision records Client Communication and Experience Serve as the operational lead for clients—setting expectations, offering recommendations, and managing updates Deliver concise communications outlining milestones, risks, and required decisions Build credible, professional client relationships and define “what good looks like” for each engagement Contracting and Compliance Lead contracting workflows and maintain audit-ready documentation Manage client-specific More ❯