1st Line Technical Support
Northwich, Cheshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Teemz Ltd
clear communication with clients. Managing incident resolutions within agreed SLA, keeping customers updated on progress. Provide feedback to help improve Service Desk operations and contribute to continuous improvement. Proactive monitoring and fault reporting. Contribute to a positive CSAT result by always ensuring customer satisfaction. Incident detection and diagnosis using industry standard network monitoring and management tools, such More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
Posted: