Hybrid Service Desk Analyst – AV Division
- Hiring Organisation
- Clarify Consultancy Ltd
- Location
- Warrington, Cheshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £30,000 per annum
client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with a passion … manage incidents through to resolution, ensuring SLAs are met Escalate complex issues to senior engineers or vendors when required Assist with remote monitoring and proactive maintenance of AV systems Maintain accurate documentation, asset records, and knowledge base articles Deliver excellent customer service and clear communication throughout the support ...