Account Manager
chester, north west england, united kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Causeway Technologies
satisfaction and renewal (Gross Revenue Retention) and driving Annual Recurring Revenue (ARR) uplift through identifying and delivering up-sell opportunities. You will collaborate closely with teams across the business to ensure customers continue to gain value from our solutions and to unlock new growth from within your account base. Key Responsibilities Sales Achieve Gross Revenue Retention (GRR) targets … as qualifying and closing up-sell opportunities within your existing customer accounts. Develop and manage an account strategy plan to retain and grow revenue in alignment with customer business objectives. Build and nurture trusted relationships with key stakeholders and decision-makers across your assigned accounts. Conduct regular strategic business reviews to assess value delivery, explore additional … needs, and position Causeway as a growth partner. Lead the Quarterly Business Review (QBR) process for assigned customers, including planning, scheduling, and ensuring the cadence and content and appropriate representation from Causeway. Ensure meetings align with strategic account goals. Ensure that customers fully adopt and embed Causeway solutions to drive ROI and satisfaction. Collaborate with the Customer Success More ❯
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