3 of 3 Case Management Jobs in Chester

drive their digital systems forward. As a Proclaim Developer, you'll play a vital role in maintaining, developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects … while helping to shape the digital future of the business. Key Responsibilities: Take the lead on developing, customising, and optimising Proclaim case management systems. Automate workflows and build smart tools that help legal teams work faster and smarter. Deliver high-quality solutions while working from the comfort of More ❯

consistently met As the Local Point of Contact (LPoC) for all brands, you will handle potential quality complaints in alignment with our Global Quality Management System A key part of the role will be ensuring there is a clear process in the UK to support customers when issues arise … Working closely with the management team, you will ensure that all departments meet the established quality standards Effective communication both internally and externally with customers is essential to maintain the high standards expected in all interactions About you: Essential Experience The successful candidate will: High standards and have strong … areas for improvement Experience in previous QA roles Be confident in managing complex complaints in accordance with regulations A solid background in CRM systems, case management, and complaint resolution Ability to learn complex product portfolios across multiple brands Provide constructive feedback to help drive improvements in standards IT More ❯

multiple brands Have Customer email and live chat experience Be enthusiastic and have a positive can-do attitude Have the ability to multitask Have case management experience managing own workloads and priorities Have a desire for continuous improvement always looking for ways to improve ways of working Have More ❯