warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
EXPRESS SOLICITORS
the company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim casemanagement system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company's … and the capability to deal firmly with external support contractors to ensure levels of service are attained at all times. Excellent organisation and time management skills . Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems … to deliver. Knowledge of Proclaim casemanagement and experience of working with software provider Eclipse would be a distinct advantage Prior exposure of BigHand digital dictation and Dragon speech recognition is beneficial. Experience of IP telephone systems e.g. Ringcentral IP Office is desirable Experience of working in the More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Circle Group
drive their digital systems forward. As a Proclaim Developer, you'll play a vital role in maintaining, developing, and enhancing the firm's Proclaim casemanagement system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects … while helping to shape the digital future of the business. Key Responsibilities: Take the lead on developing, customising, and optimising Proclaim casemanagement systems. Automate workflows and build smart tools that help legal teams work faster and smarter. Deliver high-quality solutions while working from the comfort of More ❯
drive their digital systems forward. As a Proclaim Developer, you'll play a vital role in maintaining, developing, and enhancing the firm's Proclaim casemanagement system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects … while helping to shape the digital future of the business. Key Responsibilities: Take the lead on developing, customising, and optimising Proclaim casemanagement systems. Automate workflows and build smart tools that help legal teams work faster and smarter. Deliver high-quality solutions while working from the comfort of More ❯
drive their digital systems forward. As a Proclaim Developer, you'll play a vital role in maintaining, developing, and enhancing the firm's Proclaim casemanagement system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects … while helping to shape the digital future of the business. Key Responsibilities: Take the lead on developing, customising, and optimising Proclaim casemanagement systems. Automate workflows and build smart tools that help legal teams work faster and smarter. Deliver high-quality solutions while working from the comfort of More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Birchwell Associates Ltd
This is a fantastic opportunity for an experienced Proclaim Developer (or someone with a strong background in a similar legal casemanagement system) to contribute to ongoing digital improvements. You will work closely with internal teams to design, develop, and maintain efficient workflows and templates within the system … to a highly regarded Employee Assistance Programme What Were Looking For The ideal candidate will have hands-on experience with Proclaim or a comparable casemanagement system, combined with a proactive approach to problem-solving and the ability to work well within a collaborative team. Essential Skills & Experience More ❯
will be flexible and holistic, continually reassessing participant needs. Building relationships with key partners and stakeholders is crucial, as is recording and maintaining accurate case notes using the ECCO system. You will comply with organisational policies and procedures and work flexibly across Greater Manchester. You will involve relevant agencies … Delivery will be across the ten local authorities in Greater Manchester, predominantly in Stockport. About you: The ideal candidate will possess strong skills in case recording and management, with experience in handling a personal caseload and the ability to recognise and appropriately address safeguarding concerns. Proficiency in IT … systems and casemanagement is essential, along with experience in providing one-to-one support, advice, employability, or housing services. Knowledge of careers advice and benefits, excellent communication skills, and a flexible approach to working from various locations across Greater Manchester are also required. The candidate should be More ❯
will be flexible and holistic, continually reassessing participant needs. Building relationships with key partners and stakeholders is crucial, as is recording and maintaining accurate case notes using the ECCO system. You will comply with organisational policies and procedures and work flexibly across Greater Manchester. You will involve relevant agencies … Delivery will be across the ten local authorities in Greater Manchester, predominantly in Stockport. About you: The ideal candidate will possess strong skills in case recording and management, with experience in handling a personal caseload and the ability to recognise and appropriately address safeguarding concerns. Proficiency in IT … systems and casemanagement is essential, along with experience in providing one-to-one support, advice, employability, or housing services. Knowledge of careers advice and benefits, excellent communication skills, and a flexible approach to working from various locations across Greater Manchester are also required. The candidate should be More ❯
consistently met As the Local Point of Contact (LPoC) for all brands, you will handle potential quality complaints in alignment with our Global Quality Management System A key part of the role will be ensuring there is a clear process in the UK to support customers when issues arise … Working closely with the management team, you will ensure that all departments meet the established quality standards Effective communication both internally and externally with customers is essential to maintain the high standards expected in all interactions About you: Essential Experience The successful candidate will: High standards and have strong … areas for improvement Experience in previous QA roles Be confident in managing complex complaints in accordance with regulations A solid background in CRM systems, casemanagement, and complaint resolution Ability to learn complex product portfolios across multiple brands Provide constructive feedback to help drive improvements in standards IT More ❯
multiple brands Have Customer email and live chat experience Be enthusiastic and have a positive can-do attitude Have the ability to multitask Have casemanagement experience managing own workloads and priorities Have a desire for continuous improvement always looking for ways to improve ways of working Have More ❯