11 of 11 Customer Service Jobs in Chesterfield

at our Group head office in Barlborough, Chesterfield. The Role Are you organised, analytical and have a good attention to detail? Are you passionate about IT and possess excellent customer services skills? Do you want to be a part of a friendly, driven team? If the answer is yes, then look no further, your next career could be with More ❯

10x certifications preferred but not essential. Good communication skills Proactive and eager to learn Good knowledge of IT Systems and Support Professional and Courteous Comfortable with all aspects of customer service (face to face, phone and email) Hours & Benefits Monday to Friday 8AM - 5PM 30 minutes lunch daily 20 days holiday entitlement (plus bank holidays) Free onsite parking More ❯

Are you passionate about delivering exceptional service to customers? We're seeking a skilled an IT Field Service Engineer to join our team in Chesterfield. Your role will be pivotal in ensuring the smooth operation of ICT & AV equipment at client sites through preventative maintenance, repairs, and expert support. The role will predominantly be working with our education … cover & Gym membership discounts Mileage Allowance: Provided for business travel Uniform: Provided for employees Flexible Working: Championing a flexible working approach for all employees Key Responsibilities: Collaborate with the service department team to conduct preventative maintenance visits and repairs on ICT & AV equipment at client sites Install and monitor classroom equipment, maintaining efficient maintenance schedules, warranty logs, and repair … arrangements Ensure licensing checks are conducted in accordance with service level agreements Provide advice, support, and handover information to clients and, when necessary, pupils on-site Liaise with third-party suppliers and provide support for complex client issues Assist clients and staff with new product demonstrations and training on hardware and software Create backups on-site for clients and More ❯

start your career in a dynamic, professional environment? AAG IT, an award-winning business IT support provider, is offering an exciting opportunity for an enthusiastic individual to join their Service Desk team as an IT Apprentice. Founded in 2009 and headquartered in Chesterfieldwith additional offices in London, Manchester, and SheffieldAAG supports businesses across the UK with tailored IT solutions … gain exposure to tools such as TeamViewer and Command Prompt, support cloud-based services like Microsoft 365, and work closely with senior technicians to build real-world technical and customer service skills. This is a fantastic opportunity for someone looking to learn and grow in a supportive, forward-thinking, client-focused team. In this role, youll work towards … log support requests using Autotask and escalate issues according to SLA requirements and technical complexity Communicate with users via phone, email, messaging, and video calls, delivering clear and professional customer service. Use internal documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks. Configure and test new IT equipment including desktops, peripherals, routers, and More ❯

Employer description: Addooco IT are a specialist provider of managed IT, cloud and communications solutions. Our approach delivers a premium customer experience at an affordable price for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy our own dedicated building on Dunston Technology Park. Overview: We are now looking for an … apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Responsibilities: Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches … servers etc are maintained in a timely manner to latest stable versions as per their contracts. Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers including individuals or teams working remotely from or from customer More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experience—if you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ SKILLS & EXPERIENCE Clean driving licence and access to a van form Monday to More ❯

Employer description: Addooco IT are a specialist provider of managed IT, cloud and communications solutions, our approach delivers a premium customer experience at an affordable price for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy our own dedicated building on Dunston Technology Park. Overview: We are now looking for an … incoming requests and action for support or additional information. Diagnosing and fixing faults in hardware, networking and software. Ensuring that all issues are kept up to date and the customer is informed of the progress. Ensuring that all issues are updated with the full resolution details prior to closure. Logging information on the daily checklists. Required skills: The aptitude …/ability to meet customer service standards and turnaround times. Strong communication skills (specifically over the phone and by e-mail). Technical aptitude – the ability to learn new technologies quickly (full training will be provided where required). The aptitude/ability to work in an organised manner, under pressure and methodically. The aptitude/ability to More ❯

flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯

businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What More ❯

apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Role Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches … servers etc. are maintained in a timely manner to the latest stable versions as per their contracts. Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers, including individuals or teams working remotely from or from … customer sites. Be a true team player, working professionally and constructively with colleagues, offering help and assistance. Training Why choose our Network Engineer Level 4 apprenticeship? Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The More ❯