1 to 25 of 28 Customer Service Jobs in Derbyshire

Customer Service Desk Analyst Location : KAPPTURE House, Outrams Wharf, Derby DE21 5EL Salary : £25,000 per annum Hours: Full time Are your ready to start your IT Customer Support career? Our client, Kappture, is an award-winning technology company which develops and builds robust hospitality technology solutions … house for large event organisers and demanding businesses worldwide. They are now looking to recruit a Customer Service Desk Analyst to join their growing team. What you’ll do: Inbound Call Handling: Answer incoming calls promptly and professionally, providing support for various IT-related issues. Initial Triage ...

includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees … revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world Job description: Salary: Up to £58,000 p.a Location: East Mids, Derby site Hours: 40 hours ...

CUSTOMER SUCCESS MANAGER Location: Hybrid, UK Employment Type: Full-Time Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions … achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding ...

CUSTOMER SUCCESS MANAGER Location: Hybrid, UK Employment Type: Full-Time Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions … achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding ...

Brook Street is working with a leading Belper based boiler company looking for experienced Technical Advisors to join their team offering best in class service to their customer base. Location: Belper - office based role Start date 2nd Feb, immediate interviews available Hours of Work: Full-time: 39.5 hours … Friday: Between 8am - 6pm Saturday: 9am - 12pm Key Responsibilities: Provide expert technical advice and solutions to Gas Safe registered engineers as part of the Service Technical team. Troubleshoot and resolve technical issues, offering timely and efficient solutions to maintain project progress. Assist in the development and implementation of technical ...

seeking a motivated engineer with an electrical/electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between: - Developing and improving laser cutting applications - Answering customer service calls … process development - Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line - Few times a month, visiting customer sites to repair, maintain and commission laser machines Key Responsibilities - Responsible for developing and improving laser cutting applications - Provide phone-based customer support: receive ...

seeking a motivated engineer with an electrical/electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between: - Developing and improving laser cutting applications - Answering customer service calls … process development - Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line - Few times a month, visiting customer sites to repair, maintain and commission laser machines Key Responsibilities - Responsible for developing and improving laser cutting applications - Provide phone-based customer support: receive ...

solution based on the client's requirements, budget, and timeframe; with the flexibility to adapt the scope as additional needs are identified. Guide the customer through facilitated design sessions and configuration decisions based on best practices and an understanding of the customer's unique business requirements … experience and/or Workday Financials certification, highly desired. Thrives in a fast-paced environment, with a solid commitment to detail. Passion for exceptional customer service and customer collaboration. Strong communication and presentation skills, with the ability to effectively manage customer expectations. Advanced knowledge of Microsoft ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking … service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full ...

range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking … service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full ...

Account Manager - Public Sector This role is Hybrid, United Kingdom The Account Manager will be responsible for managing and growing Cornerstone's Public Sector customer base. This position requires a rare and talented individual that excels in multiple business disciplines including business development, solution selling, consulting, project management … customer service. You will divide your time between developing relationships, handling escalations, impacting customer satisfaction ratings, working on RFP's, procurement processes and identifying new business opportunities within those key Public Sector customers. You will work closely with key resources within Cornerstone to ensure that ...

passionate about delivering exceptional service to customers? We're seeking a skilled an IT Field Service Engineer to join our team in Chesterfield. Your role will be pivotal in ensuring the smooth operation of ICT & AV equipment at client sites through preventative maintenance, repairs, and expert support. … Allowance: Provided for business travel Uniform: Provided for employees Flexible Working: Championing a flexible working approach for all employees Key Responsibilities: Collaborate with the service department team to conduct preventative maintenance visits and repairs on ICT & AV equipment at client sites Install and monitor classroom equipment, maintaining efficient maintenance ...

services bespoke lifting and handling equipment. Following a recent acquisition of a specialist manufacturer of multi-directional forklift trucks, the company is expanding its service team and now has an excellent opportunity for an experienced Forklift Service Engineer to join their operation. As a Forklift Service Engineer … responsible for maintaining, servicing, and repairing forklifts both at customer sites across the UK and within the company's factory. You'll be provided with a fully equipped company van and will work independently or as part of a small, supportive service team. You'll receive comprehensive product ...

directed to the appropriate teams and resources to ensure prompt attention. Main duties of the job To be part of the team providing ICT Service Desk cover on a rota basis Monday to Friday between the hours of 8am and 5: 30 pm.To ensure that all calls received … properly documented in the Service Desk management system(s).To prioritise and escalate jobs to appropriate ICT teams, communicating matters which may be seen as complicated by non-ICT staff.To provide excellent customer care when dealing with users/customers both face to face and via telephone ...

Workday based on the system roadmap and bi-annual releases. To work to a consistently high level and to provide an exemplary level of service to stakeholders. To triage, diagnose and resolve end user issues and queries relating to Workday. To maintain and develop the firms end user training … Workday. A proven record of problem solving and ability to work to tight deadlines. To be a self-starting individual, passionate about delivering good customer service and continuous improvement. An ability to build strong interpersonal relationships at work, working across all levels of seniority. Strong understanding of data ...

well as providing 24-hour emergency calls nationwide. Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software ...

assessment scoping calls. Managing your own workload calendar. Writing and delivering detailed reports, providing advice and guidance to customers at each stage, Respond to customer queries Complete any admin tasks related to the Cyber Essentials (Trackers etc). Take on any future products that fall within the teams remit … learn and grow within the career of Information Security Required Qualifications 3 Years' experience working in the Information Security, tech or compliance industry Customer service experience IASME Cyber Essentials Assessor (advantageous) IASME Cyber Essentials PLUS Assessor Qualified (Includes confirmation of the IASME VA+ Exam being passed). ...

from the legacy systems that have historically dominated the market. It's also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards. But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because ...

procuring, maintaining, and reporting over a wide range of sites and sub-systems. Someone who enjoys diagnosing and problem solving and is committed to customer service. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence and valid passport. Have ...

strong, trusted relationships with enterprise clients, using industry insight and credibility to open doors and secure strategic wins. Design and execute initiatives that enhance customer satisfaction, loyalty and long-term value. Communicate Kappture’s solutions with clarity through proposals, presentations and senior-level engagements. Monitor market trends, competitor activity … coach and elevate the B&I sales team, raising performance and capability. Work collaboratively with Product, Marketing and Operations to deliver solutions that meet customer needs and expectations. Represent Kappture at industry events, forums and networking groups, strengthening our sector presence. Provide timely and accurate forecasts, pipeline reports ...

seeking a motivated engineer with an electrical/electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between: - Developing and improving laser cutting applications - Answering customer service calls ...

standard freelance categories, including: Admin Administrative Assistants Market Research Personal Assistant/VA/EA Business, IT & Legal Business Management Commercial Law IT Customer Support Customer Account Management Customer Services Financial Bookkeeping Debt Recovery Financial Accountant Management Accountant Tax Accountant Sales & Marketing Copywriting/Content Writing Data ...

Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this … goals. What You'll Be Doing Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion. Manage and nurture customer relationships ensuring high satisfaction and retention levels. Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize ...