16 of 16 Customer Service Jobs in Derbyshire

Technical Customer Support Advisor - Belper Blue Arrow is recruiting for Technical Customer Support Advisors to join a leading organisation in Belper. If you're passionate about customer service, enjoy solving problems, and have strong communication skills, this could be the perfect opportunity for you. This … 20.42 per hour (for all hours worked over 39.5 per week) Hours: 39.5 hours per week Start Date: Monday 2nd November About the Technical Customer Support Advisor Role As a Technical Customer Support Advisor , you will provide first-class support to customers across a variety of communication channels. ...

looking for a customer-focused Customer Support Advisor to provide technical support and guidance to customers across a range of communication channels. You’ll combine excellent customer service skills with troubleshooting to resolve queries, support connected products and services, and arrange engineer attendance where needed. … play a key role in delivering a positive customer experience while ensuring issues are handled efficiently and accurately. To be considered for the role, you’ll require the following essentials: Strong troubleshooting and analytical skills. Process driven The ability to explain information in a clear, customer-friendly way. ...

looking for a customer-focused Customer Support Advisor to provide technical support and guidance to customers across a range of communication channels. You ll combine excellent customer service skills with troubleshooting to resolve queries, support connected products and services, and arrange engineer attendance where needed. … play a key role in delivering a positive customer experience while ensuring issues are handled efficiently and accurately. To be considered for the role, you ll require the following essentials: Strong troubleshooting and analytical skills. Process driven The ability to explain information in a clear, customer-friendly way. ...

recurring issues to the relevant engineering team or external support. Monitor equipment performance and minimise downtime and disruption. Work closely with site colleagues and customer engineering teams to resolve technical issues. Carry out repairs in line with manufacturer recommendations and industry standards. Complete technical cleaning and maintenance of automated … Health & Safety, quality and site procedures. Work independently while also contributing effectively as part of the wider engineering team. Provide professional and positive customer service as a frontline engineering representative. About You We are looking for someone who is practical, proactive and confident troubleshooting technical equipment. Essential: Experience ...

manage and develop an established portfolio of existing clients. This is a relationship-focused role where you will be responsible for maintaining excellent service levels, understanding client requirements and identifying opportunities to upsell and cross-sell additional products and services. The Role Manage and develop existing client relationships Conduct … Handle client queries and issues, taking ownership through to resolution Coordinate with internal teams and stakeholders to deliver client requirements Maintain high levels of customer service and client satisfaction Develop knowledge of the company's IT products and services Travel to client sites across the Midlands as required ...

coordination of contractors, colleagues and site activities where required. Maintain effective communication with colleagues, customers, contractors and other stakeholders. Provide a professional and customer-focused service at all times. Respond positively to operational issues and take a proactive approach to problem solving. Work effectively both independently … environment. Previous experience in a management, supervisory or team leadership position. Strong understanding of statutory compliance requirements. Excellent written and verbal communication skills. Strong customer service skills and a professional approach. Ability to work effectively under pressure. Ability to work independently and as part of a team. Strong ...

process improvement and helping drive best practice across ERP applications. Building strong working relationships across the organisation while delivering a high level of customer service and user support. THE CANDIDATE: The ideal ERP Functional Analyst: Previous experience supporting and administering ERP systems within a manufacturing, engineering, distribution ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … rotational shift basis covering 1 in 3 weekends on duty. Role highlights of being a IT Helpdesk Call Analyst: Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

providing 24-hour emergency calls nationwide. Key Responsibilities: Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software ...

This is an exciting opportunity to lead and develop a team, improve operational processes, and play a key role in delivering an efficient, reliable service to our internal and external customers. We’re looking for someone who can bring people together, maintain high standards, and take ownership … running of the warehouse. The Role As Warehouse Team Leader, you will oversee daily warehouse activities, ensuring stock is managed accurately, customer expectations are met, and the team operates safely and efficiently. You’ll have the opportunity to shape warehouse operations, develop your team’s capabilities, and identify ...

completion, including labour and material requirements, timing plans, progress, risks and issues. Liaise with project managers and the office, providing clear updates on progress, customer issues and site requirements. Prepare technical designs and project specifications, design and sign off project topologies, and assist with pricing tenders and issuing quotations. … Compile project completion documentation to NSI standards and prepare project reports using company templates. Build strong client relationships, provide excellent customer service and identify opportunities for additional work. Share your knowledge to support the development of learning engineers. Help meet project completion dates and maintenance timeframes. Follow company ...

Superior Wellness is a growing business specialising in hot tubs, spas and wellness products, with a passion for delivering quality products and excellent customer service. We are looking for an enthusiastic and motivated IT Support Apprentice to join our team and begin their career in IT within a fast … networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support ...

hours. Prepare system specifications for projects, with typical details and simple drawings using design software where needed, helping customers choose the right solution. Visit customer sites regularly to help with project issues, including facade cavity barrier enquiries. Support fire testing, from furnace tests through to full scale fire tests … test standards task groups, look for new testing opportunities and help improve the technical department's processes. What youll bring: Experience in a customer service or technical advisory role, ideally within construction. The ability to explain technical information simply. The ability to solve problems and give clear advice ...

This is an exciting opportunity to join Refresco UK as a Customer Specification Technologist on a 6-month Fixed Term Contract. Reporting to the Specification & Artwork Manager, you will play a key role in ensuring retailer specifications are updated and compliant with the requirements of the Deposit Return Scheme … ahead of its implementation. Working closely with Technical, NPD, Commercial and customer teams, you will help ensure product specifications and artwork are accurate, compliant and delivered on time. Customer Specification Technologist 6 Month Fixed Term Contract Kegworth What's in it for you? Annual bonus Early Friday finish ...

Company description: Refresco UK Job description: This is an exciting opportunity to join Refresco UK as a Customer Specification Technologist on a 6-month Fixed Term Contract. Reporting to the Specification & Artwork Manager, you will play a key role in ensuring retailer specifications are updated and compliant with … requirements of the Deposit Return Scheme (DRS) ahead of its implementation. Working closely with Technical, NPD, Commercial and customer teams, you will help ensure product specifications and artwork are accurate, compliant and delivered on time. Customer Specification Technologist 6 Month Fixed Term Contract Kegworth What ...

backups, antivirus and system performance to ensure business continuity. Maintain accurate documentation of systems, procedures, and support requests. Liaise with third-party suppliers and service providers when required. Ensure IT systems comply with company security policies and best practices. The Person Proven experience as an IT professional gained … . Experience in managing IT projects from conception to completion. Knowledge of ERP systems. Excellent troubleshooting and problem-solving skills. Strong communication and customer service abilities. Ability to prioritise workload and work independently. ...