1 to 2 of 2 Customer Service Jobs in Chesterfield with Remote Work Options

long-standing, nationally recognised clients, Royal Mail, for their Fleet department in Chesterfield. The successful candidate will be responsible for the administration, supplier, and customer service requirements within the Hire Team. They will be expected to perform the following range of tasks - adapt to change, co-ordinate with … all bookings are made within relevant timescales ensuring compliance throughout the fleet Active chasing to resolve unconfirmed and missed collections Being responsible for all customer related vehicle updates, issues, and complaintsSuccessful Candidates: Excellent understanding of all computer systems Able to report and analyse on current and historical data through … multiple platforms, specifically Excel Excellent customer service skills and experience Excellent communication skills both verbal and written Ability to adapt well to change Excellent organisational, planning, and prioritising skills Previous experience in dealing with multiple IT systems/platforms and the ability to learn new systemsWorking Hours, Pay more »

Job Title: Service Desk Escalation Engineer (3rd line) Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rd line) who will provide … technical support to AAG's customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between clients, the office, and remote working. About You Having … external customers. Managing and tracking incident tickets using an in-house ticket management system and providing timely updates to customers Resolve Incidents to stringent customer defined SLA's Driving the service desk's first-time fix resolution times to enhance customer satisfaction Communicating with customers in a more »