Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
Stoneseed Ltd
Job Title: Service Desk Escalation Engineer (3rd line) Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rd line) who will provide … technical support to AAG's customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between clients, the office, and remote working. About You Having … external customers. Managing and tracking incident tickets using an in-house ticket management system and providing timely updates to customers Resolve Incidents to stringent customer defined SLA's Driving the service desk's first-time fix resolution times to enhance customer satisfaction Communicating with customers in a more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Great Bear
ambient, contract packaging solutions and fresh and baked goods. Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture … accurate data with the ability to work to deadlines and contribute to the overall success of the site. The successful applicant should have administration customerservice background, be a confident user of Excel with excellent attention to detail with a proactive and positive approach. Job responsibilities of a … Administrator include: Dealing with all internal and external Customers enquiries in a timely and professional manner Customer PODs To provide proof of customer deliveries, checking for discrepancies ad compiling reports to chase outstanding PODs. Provide daily delivery status orders reports to both internal and external holders Handling customermore »
Chesterfield, England, United Kingdom Hybrid / WFH Options
Pertemps Sheffield
long-standing, nationally recognised clients, Royal Mail, for their Fleet department in Chesterfield. The successful candidate will be responsible for the administration, supplier, and customerservice requirements within the Hire Team. They will be expected to perform the following range of tasks - adapt to change, co-ordinate with … all bookings are made within relevant timescales ensuring compliance throughout the fleet Active chasing to resolve unconfirmed and missed collections Being responsible for all customer related vehicle updates, issues, and complaintsSuccessful Candidates: Excellent understanding of all computer systems Able to report and analyse on current and historical data through … multiple platforms, specifically Excel Excellent customerservice skills and experience Excellent communication skills both verbal and written Ability to adapt well to change Excellent organisational, planning, and prioritising skills Previous experience in dealing with multiple IT systems/platforms and the ability to learn new systemsWorking Hours, Pay more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Inplace Personnel Services Ltd
family culture across the business. The Branch Administrator will be responsible for: Meeting, greeting and looking after customers attending site alongside other aspects of customer service. Responding to incoming calls and proactively dealing with customer queries etc. Booking installations into the workshop and coordinating diary appointments for the … post demonstration In order to be successful in this role it is essential that you have: Previous experience in office administration, alongside a strong customer focus. Excellent professional telephone manner Excellent organisational skills Accurate with good attention to detail Competent IT skills The ability to deal effectively and professionally more »
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role. Reports to: Service Desk Manager Salary: £40k - £50k Overview This position will provide technical support to our client’s customers within a service desk environment mainly managed by … network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs. Drive service improvement within the service desk to improve first … in a timely manner with all customers. Create and maintain accurate documentation within the centralised management database. Provide any on-site support to resolve customerservice outages as required to meet SLAs. Support with the delivery of projects where applicable. Continue to develop technical knowledge and skillset through more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Ernest Gordon Recruitment
locations across the Midlands and South Yorkshire areas., they aim to enhance staff skills through extensive in-house training and increased benefits for service with a strong commitment to promoting staff from within. This role entails working within a tight-knit team, assisting in the supply of parts to … hour week * Alternate Saturday Hours 08:00 - 13:00 The Person: * Parts Advisor or similar * Automotive Sales background * Commutable to Chesterfield Reference:BBBH13471 Keywords: Service, Advisor, Parts Advisor, Parts, Automotive, Garage, Mechanic, CustomerService, Sales, Chesterfield If you're interested in this role, click 'apply now' to more »
and night shifts: £15.17 per hour Weekend shifts: £16.92 per hour Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Employee benefits: As part of our team at DHU Healthcare, we believe in rewarding you, our … care. NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you! Main duties of the job What … true selves to work without risk or fear of discrimination. We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions. About us DHU more »
1 Discovery Way, Whittington Moor, Chesterfield, England
VERTU MOTORS PLC
Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication CustomerService We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning … last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 CustomerService Practitioner Standard qualification Brand specific certifications Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such … on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Apprenticeship Standard Customerservice practitioner (level 2) Training Provider INSPIRO LEARNING LIMITED Working Week Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and/or shifts. more »