25 of 25 Service Management Jobs in Chesterfield

This contract role is INSIDE IR35 and requires you to have current SC Clearance. We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. The ideal candidate is dynamic … enthusiastic approach to delivering complex IT services in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading IT service management. This role requires a high level of stakeholder management, the ability to translate a set of data requirements into principles, capabilities and … coherent architecture. The candidate will have IT consulting experience or have worked for a system integrator in the public sector. Key Responsibilities Lead the Service Transition workstream for strategic IT projects, ensuring alignment with both business and technical requirements. Develop and deliver comprehensive Service Designs, integrating enterprise standards More ❯

support analyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a D365 SCM Support Analyst to provide 1st and 2nd line … support. Candidates need to have previous experience in supporting the Supply Chain Management modules of D365 F&O, or Trade & Logistics or Production in Dynamics AX2012, to be considered for this role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in … a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and have More ❯

Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to …/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating More ❯

Service Delivery Security Manager – 106879 Base Location: Hybrid/UK based (core office in London) plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG EWT function is a cornerstone of our business. We do work that matters to our local business and communities – supporting … regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why join KPMG EWT as a Service Delivery Security Manager? The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to the Security … you be doing? The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions. There are 3 main areas of focus: Manage the security services relationship to protect the delivery More ❯

of ICT Applications Manager to join the DSFS ICT Operations Team. This involves leading and managing the ICT Applications Team delivering a first class service to Chesterfield Royal Hospital NHS Foundation Trust. Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which … require sponsorship will not be considered Interview Date to be confirmed Main duties of the job To provide personal leadership and management to the ICT Applications Services team, ensuring they are clear about their objectives, responsibilities, and accountabilities. To ensure they are regularly appraised and have a personal development … DSFS customers; communicate ICT Applications Services issues to internal and external staff, providing guidance on courses of action available. Ensure that incidents, changes and service requests are managed in accordance with Service Level Agreements; ensuring that change management and implementation processes are robust and effective in supporting More ❯

learn innovative technologies. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates based in similiar timezones will also be considered. The successful candidate will also need the ability to work both on … a customer site and as part of a remote team. Your Responsibilities: Strong knowledge of JDE areas such as Finance, Manufacturing, Distribution, Service Management, Project Management, is desirable Apply experience with the latest JD Edwards functionality in the areas of Citizen Developer (UDOs), Orchestrations, etc Take complete … with support teams/external suppliers to ensure application issues, fixes and changes meet the business requirements and are delivered on time Provide problem management skills and proactively tackle assigned project issues and to be able to put forward and explain simple cost-effective solutions to our customers Demonstrate More ❯

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, our core service lines (Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing) generated annual revenues of over US$15 billion. With a worldwide community of over 119k professionals operating in 166 countries and territories, we … economic imperative and an ethical responsibility to contribute towards a more sustainable and equitable world. In 2021, as part of the Net Zero Financial Service Providers Alliance, we pledged to reach net zero carbon emissions by 2050 or sooner. In addition, we’re #BDOproud to support thousands of colleagues … IT application landscape. Ensuring the integrity, availability, performance, recoverability, and security of the data services in accordance with established policies, procedures and to agreed service levels. Key accountabilities Day-to-day responsibilities and expectations for this position: Administration of core cloud platform services across a variety of Microsoft cloud More ❯

Support Engineer - Asset Management Location: Farnborough, with travel as required to client premises Working pattern: Hybrid, 3 days per week in the office Salary: Competitive, depending on experience, plus Company Bonus and Benefits Parico is a growing technology business with a history of delivering innovative and secure solutions to … and generally do what it takes to achieve incredible technical solutions to our customer’s complex problems. Responsibilities include: ITIL process owner for asset management Writing procedural documentation including Plans, Process, Work Instructions Hardware and Software and Configuration Item control & management Planning & performing audits Asset tagging and onboarding … Licence and have a willingness to travel to client sites. Highly organised in order to achieve deliverables on time. Useful skills: Previous IT asset management or Service Asset Configuration Management (SACM) experience Microsoft Excel, Word, PowerPoint advanced user competency Experience with configuring, administering, using JIRA Service More ❯

networking technologies. Hands-on experience with data analytics tools (e.g., Excel, Tableau). Expertise in at least two areas: IT strategy, enterprise architecture, automation, service management, or AI/ML. Strong facilitation and presentation skills, capable of leading workshops and engaging senior stakeholders. Understanding of Agile, Scrum, and … DevSecOps practices. Desirable Certifications and Skills Certifications such as ITIL, Prince2, COBIT, or CompTIA Security+. Experience with service management and cloud architecture. Proven track record of delivering business case analyses, ROI modelling, and TCO assessments. Ability to assess and improve IT processes for operational excellence. More ❯

of local customers and providing timely after-sales solutions; 3、Be capable of managing and coordinating the local team, and improving customer satisfaction and service management quality; 4、Evaluate the current status of the service system in the local region, and develop plans and improvement solutions … Collaborate with sales to solve problems, and plan and implement key service projects. Qualifications 1、Familiar with the construction and operation management of customer service systems in the ICT industry, with more than 3 years of experience in the service systems of the IT industry such … as servers and storage; 2、Have experience in managing major clients or project management; 3、Have a native-level proficiency in the local language, be able to communicate in English without any difficulty, and those with Chinese language skills will be given priority. 4、Familiar with server storage hardware More ❯

data to drive project direction and decisions. Foster transparency and collaboration by openly sharing insights, challenges, and learnings. Requirements A clear understanding of project management value and experience driving company-wide goals through structured planning and execution. Proven ability to align project goals with organisational strategy. Strong financial acumen … stakeholder communication, and retrospectives. Ability to manage multiple projects simultaneously with strong judgment and decision-making capabilities. Good foundational understanding of IT systems, including service management, infrastructure, security, networking, AV, messaging, and telephony. Willingness to travel (Europe) as needed, including occasional weekend work. Experience delivering infrastructure projects in … SQL, Tableau, Power BI, R, Smartsheet, Adobe Analytics, Google Analytics, AWS Redshift/Timestream). Experience in production engineering. Knowledge of SaaS tools, endpoint management, identity governance, or content management systems More ❯

comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. Job Title: Software Developer in … committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into long-lived, value-stream-aligned teams, we deliver technology change safely and rapidly to support business growth and More ❯

a 24x7x365 rotating shift pattern (4 days on/4 days off, 4 nights on/4 nights off); perform change control and incident management; maintain accurate tracking of all Data Centre assets and inventory; supervise and escort third-party vendors as required; plan and carry out installation, relocation … upheld; collaborate with facilities providers to optimise energy efficiency; support the daily running of the Data Centre, including installations, changes, and maintenance; participate in service improvement initiatives and major infrastructure projects, including power system upgrades and replacements; conduct basic server configuration (IDRAC, iLO); perform hands-on tasks such as … racking, stacking, patching, and cable management; identify and troubleshoot faults, escalating when necessary; manage complex inter-rack and inter-room cabling to support reliable IT and end-user connectivity. Skills & Experience Required: Prior experience working in high-risk environments and data centres; knowledge of DCIM tools and standards (desirable More ❯

services provider in Chesterfield you will be part of a rapidly growing business. Due to sustained growth within the business a new position of Service and Support Administrator has been created to support the Admin Services Team. This will be a busy role and the main purpose of the … to speak to all levels of staff within the wider business - Excellent knowledge of MS Office, in particular Excel - Experience and knowledge of using service management systems to track and resolve service software tickets - Experience of software support What you'll get in return Full timeMonday to More ❯

you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution … of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor … train and lead junior engineers. Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. #winwithus Be part of a company More ❯

Understanding of Cloud-native capabilities as Kubernetes, Docker, etc, cloud native platforms such as OpenShift, Pivotal and EAI/Middleware stacks Understanding of Cloud service management/Operating models Understanding of Data infrastructure solutions such as Hyper converged, Virtualization, Storage, SD WAN Preferred Competencies & Experience An extensive experience … and recent proven track record of success in IT Consulting or IT Management Consulting with regional or global consulting firms (Big 4, SIs or boutiques) with delivery and business development success and growth An established history combining consulting, sales, and delivery; experience delivering workshops, assessments, strategies, roadmaps, designs, and More ❯

is UK based and requires relevant ERP implementation experience within the Billing domain. *UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. … modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers...) also collaborate closely with the Project Manage r and Service Delivery Consultants participate in the project progress meetings and proactively i dentify risk areas apply your expertise to deliver high quality consulting services to More ❯

Operating Models, Process Frameworks, and cloud platforms (i.e. AWS, GCP, Azure). Extensive experience in at least two of the following: IT Strategy, IT Service Management, Solution Architecture, Automation, Enterprise Architecture or AI/ML. Strong background in consultancy. ITSM, ITIL, Prince2, CompTIA Security + or COBIT certifications. More ❯

Role: Senior IT Service Delivery Manager Location: Leeds | Hybrid: 1-2 days office We are delighted to partner with a very exciting company within the Health sector that is embarking on a huge period of technology growth. A sleeping giant when it comes to technology, the board have recently … million 3 year technology & digital programme and this is definitely the time to be joining the journey. About the role As the Senior IT Service Delivery Manager, you will be responsible for leading a team (15+) comprising of Infrastructure Engineers and Application Support Engineers supporting around 2000 users across … based employees. You’ll have the ability to build strong relationships with key business leaders and use insights and data to drive innovation and service improvements. Providing an appreciation of the regulatory landscape and the responsibility of the team and individually to ensure compliance with regulations like PCI and More ❯

building scalable and maintainable infrastructure that supports software delivery pipelines and application requirements while establishing and following DevOps best practices within the organisation. AWS Service Management : Deploy and manage core AWS services including EC2, S3, VPC, and ECS to support application deployment and operations. CI/CD Pipeline … and delivery. Container Orchestration : Work with Docker containers and manage deployments on Amazon ECS, implementing auto-scaling and load balancing solutions. Security and Access Management : Implement AWS security best practices, including IAM permissions, AWS Organizations, Secrets Manager for credentials, and security groups to ensure secure cloud resources. Cloudflare Integration … Configure and maintain Cloudflare services for DNS management, CDN, and DDoS protection to enhance security and performance. Monitoring and Optimization : Implement monitoring solutions using AWS CloudWatch and related tools to ensure system health and performance while optimizing resource utilization. Documentation and Knowledge Sharing : Create and maintain documentation for infrastructure More ❯

and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and incidents reported to the service desk by customers. Minimise the impact of incidents by accurately diagnosing faults and provide resolutions to problems within the stated SLA. Carry out technical … captures, monitoring, and real-time event views as required. Engage with other resolver groups as required to find solutions, whilst retaining problem ownership. Fulfil service requests to administer system changes and further configurations. Respond to requests for technical information on product features, configuration and operation. Fulfil deployment of software … business hours. Log and maintain a full record of all activities on the progression and resolution of customer faults and planned changes in the service management system in accordance with the local work instructions. Review and update case assignments and priorities in collaboration with colleagues. Requirements Data Manipulation More ❯

portal and in all data exchange between the 2 portals. We are seeking a seasoned ServiceNow Technical Architect with deep expertise in the Customer Service Management (CSM) module. This role involves leading the design, architecture, and implementation of scalable ServiceNow solutions that align with business objectives and technical More ❯

and influence senior industry stakeholders, with competing priorities and viewpoints, in a structured, fair and collaborative manner Senior-level experience of running product and service management technology solutions (ideally in a Business-to-Business environment) Outstanding communication skills to explain business and technical complexities with clarity A strong More ❯

secure environment. Key Responsibilities Provide operational and administrative support for network environments across UK-based data centres and local sites. Respond to incidents and service requests within an ITIL framework. Support and manage escalations, major incidents (P1), and ticket analysis. Collaborate with internal teams across Cyber Security, Applications, and … Infrastructure. Execute and document changes following strict change control procedures. Maintain and improve asset and configuration management records (CMDB). Develop and maintain standard operating procedures (SOPs). Identify and implement automation opportunities across processes. Required Skills & Experience Active SC Clearance (must be current – expired/lapsed not eligible … and verbal). Willingness to participate in on-call support rotation (including P1 response). Desirable Skills Strong understanding of data centre architecture and service management. Experience with packet analysis and VPN/WAF/firewall solutions. Ability to troubleshoot and resolve technical issues quickly and effectively. Focus on More ❯

an experienced Business Partner for one of its key business units, which will be responsible for IT ownership of business applications, project delivery, and service management. The role will serve as a bridge between the IT department and business units, ensuring that IT services align with business needs and … technologies and processes. Track and report on the performance of IT services and projects, ensuring continuous improvement. Required Skills : Knowledge of ERP and Warehouse Management Systems and implementation, ideally (SAP). Ability to explain complex technical concepts to non-technical stakeholders. Make data-driven decisions. Managing cross-functional teams … and projects. A strong customer service orientation, with a focus on delivering value to the business. Benefits: Company car. Performance-related bonus. Hybrid, 3 days in the office and 2 days of remote working. More ❯