7 of 7 Service Management Jobs in Derbyshire

on role in a dynamic environment? Our client, a leading company based in Derbyshire, is seeking a proactive IT Operations Engineer to take ownership of their IT infrastructure and service delivery. The Role: If you enjoy a varied role, as IT Operations Engineer, you will play a critical role in ensuring the smooth running of IT services, driving continuous … improvements, and enhancing operational efficiency. This is a 100% hands-on position where you will be responsible for IT service management, infrastructure, security, and project delivery. Key Responsibilities: IT Service Management – Oversee the day-to-day running of IT services, ensuring minimal disruption and high performance. Compliance & Security – Maintain IT systems to meet the highest security … and regulatory standards. Monitoring & KPI Tracking – Establish monitoring systems, analyse performance metrics, and implement improvements. Project Management – Lead IT projects, including system upgrades and infrastructure enhancements, ensuring timely delivery and minimal impact on business operations. Key Requirements: 5+ years of experience in IT operations Strong expertise in Windows Server, SQL, Virtualization, and Cisco Networking (certifications preferred). Experience managing More ❯

Job title: L2 Service Desk Analyst Salary: £32,000 p/a Location: Nottingham (Night shifts are fully remote) Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income … Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. We're looking for a skilled and customer-focused L2 Service Desk Analys t to join the service desk team in Nottingham. You'll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests, and … ensuring customers receive an excellent level of service in line with SLAs. This is a varied role that covers End User Support, Infrastructure, Networking, Cloud Services, and proactive monitoring. While you don't need to be an expert in every area, you should be eager to learn, adaptable, and passionate about delivering first-class technical support. Established in the More ❯

operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management. Develop and execute a comprehensive IT operations strategy aligned with corporate objectives. Oversee the management of IT systems, infrastructure, and service delivery to ensure high performance and minimal disruption. Maintain compliance with industry standards, regulatory requirements, and robust data security policies. Ensure IT … of availability, performance, and security to support business objectives. Establish effective monitoring, reporting, and KPI tracking for IT operations. Manage IT projects related to system upgrades, infrastructure enhancements, and service improvements, ensuring timelines, budgets, and objectives are met while minimising business disruption. Knowledge, Skills & Abilities Extensive experience in IT operations (ideally around 10+ years) Strong knowledge of Windows Server … SQL, Virtualization, and Cisco Experience with ERP systems. Expertise in IT Service Management (ITIL), Infrastructure Management, and Cloud Technologies. Experience with external vendor management and engagement. Strong problem-solving abilities with a proactive, team-oriented approach. This role is based in Derbyshire near Alfreton, hybrid working can be applied for after probation has been completed. Benefits More ❯

operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management. Develop and execute a comprehensive IT operations strategy aligned with corporate objectives. Oversee the management of IT systems, infrastructure, and service delivery to ensure high performance and minimal disruption. Maintain compliance with industry standards, regulatory requirements, and robust data security policies. Ensure IT … of availability, performance, and security to support business objectives. Establish effective monitoring, reporting, and KPI tracking for IT operations. Manage IT projects related to system upgrades, infrastructure enhancements, and service improvements, ensuring timelines, budgets, and objectives are met while minimising business disruption. Knowledge, Skills & Abilities Extensive experience in IT operations (ideally around 10+ years) Strong knowledge of Windows Server … SQL, Virtualization, and Cisco Experience with ERP systems. Expertise in IT Service Management (ITIL), Infrastructure Management, and Cloud Technologies. Experience with external vendor management and engagement. Strong problem-solving abilities with a proactive, team-oriented approach. This role is based in Derbyshire near Alfreton, hybrid working can be applied for after probation has been completed. Benefits More ❯

during 2025 to implement a new Finance system (Sage Intacct) and a new Human Resources system (Deel) across the whole business, and to extend the use of Storals Nursery Management system (Famly) and Customer Relationship Management system (HubSpot) across a newly acquired part of the business. It also included the companys Communications and Engagement platform (Yoobic) which was … or Famly or other similar platforms, ideally from a system administration or application configuration perspective Good understanding of business processes across Human Resources, Finance, and Operations in a Nursery Management or similar context with a geographically dispersed population of deskless workers Demonstrable experience of working across business and technical teams, including IT, and an understanding of IT service management processes Excellent stakeholder management and communication skills, with the ability to influence and educate business users Exposure to a systems implementation project in any capacity, whether as a project resource or an end user Key attributes: Proactive problem-solver with a continuous improvement mindset and not shy of hands-on technology functional work Able to balance More ❯

on role where you can make a real impact? Our client, a well-established organisation is seeking a proactive IT Technical Analyst to take ownership of their IT infrastructure, service delivery, and projects. This is a varied and dynamic role where you’ll be instrumental in ensuring operational excellence, driving continuous improvement, and enhancing IT performance across the business. … virtualisation platforms, networking, and cloud services. Maintain compliance with industry standards, regulatory requirements, and robust data security policies. Establish effective monitoring, reporting, and KPI tracking to identify and implement service improvements. Lead IT projects such as system upgrades, infrastructure enhancements, and service optimisation initiatives. Manage relationships with external vendors and IT service providers. Key Requirements 5+ years … in Windows Server, SQL, Virtualisation, and Cisco Networking (certifications preferred). Experience with Microsoft 365 administration and ERP systems (Syspro ERP desirable). Solid knowledge of ITIL frameworks, IT Service Management, and Cloud Technologies. Proven experience managing external vendors and IT contracts. A proactive, problem-solving approach with excellent team-building skills. Desirable Qualifications ITIL certification. Cisco Networking More ❯

We are recruiting on behalf of our client for a frontline IT Service Technician. Based in Alfreton, Derbyshire and also visiting other offices around the country In this role, you will be responsible for supporting and maintaining the company's IT network, servers, client devices and security systems, including investigating, diagnosing and resolving network, server, client devices and software … you may be required to undertake additional training in order to successfully support the projects. Duties - o Investigating/Diagnosing/Resolving new & existing requests raised. o Logging and management of problems/incidents. o Upkeep and creation of assets. o Creating new users and assigning relevant licenses in M365. o Assigning rights to relevant software and files. o … Resetting passwords. o Creation and amendments to extensions. o Call log and recording requests. o Provisioning desk and soft phones. Experience and skills required - Jira Service management or any other ITSM solution. Windows Operating Systems including 7/10/11 Microsoft Office Suite (Word/Excel/Powerpoint/Visio/Project). Windows Server 2016/ More ❯