Systems Support Analyst (G7) (Information Technology)
- Hiring Organisation
- Triumph Consultants Ltd
- Location
- Chichester, Sussex, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 15 Hourly
complete Key requirements: Experience working within IT Service Desk, Technical Support or IT Operations environments. Strong troubleshooting skills across Microsoft 365, Windows and Active Directory technologies. Experience investigating and resolving technical incidents, managing service requests and using ITSM platforms. Excellent communication, customer service and problem-solving … line support for incidents, service requests and technical issues escalated from first-line support teams. Diagnose and resolve issues relating to Microsoft 365, Active Directory, endpoint technologies, identity services and business applications. Work closely with resolver groups, technical specialists and suppliers to restore services, maintain customer ...