2 of 2 Customer Experience Jobs in Chichester

going wrong using analytics, and work with the client team and colleagues to fix it. Making Journeys Better: Find the causes of friction in customer journeys and turn them into smooth, intuitive, conversion-boosting experiences. Collaborating Across Teams: Work hand-in-hand with our UX/UI designers and … your analysis skills to identify trends in user behaviour, turning trends into commercial opportunities for our clients. Thinking Beyond the Website: Consider the entire customer experience - online & in store - and help to make sure every touchpoint delivers on the brand promise. Share best practice: Educate clients and colleagues … relentless about finding ways to improve conversion and drive incremental revenue. Analytical Excellence: You're highly numerate with an analytical mindset and possess strong experience of A/B testing platforms and tools such as Google Analytics/GA4, Hot jar, or Content Square to analyse data and make More ❯

strategies to improve website performance. Conduct A/B testing and analyse data to optimise user journeys. Design and implement wireframes that enhance the customer experience. Collaborate with design, marketing, and development teams to implement improvements. Qualifications: Strong CRO experience UX design expertise A/B testing knowledge More ❯