6 of 6 Customer Experience Jobs in West Sussex

Customer Success Manager Are you passionate about building strong client relationships and delivering exceptional customer experiences? We're looking for an experienced Customer Success Manager to join a fabulous technology business and play a key role in driving customer satisfaction, retention, and long-term success. This … bridge between customers, support, and product teams to ensure clients receive maximum value while helping shape its future development. The Role As Customer Success Manager, you'll take ownership of the day-to-day customer portfolio, proactively managing relationships, identifying opportunities to improve engagement, and ensuring customers achieve ...

Product Manager to join their UK development team as they embark the development for a number of new products for their global customer base. This role is offered on a hybrid working basis - 2 days per week in Horsham, West Sussex and 3 days remote working This job will … combines both product planning and technical project activities to manage the entire life cycle of our projects. This role will be responsible for gathering customer requirements from Sales, Marketing, and Training teams, and defining the product roadmaps with engineering. The Product Manager will also be responsible for prioritizing customer ...

receive an alert: Chief Digital and Information Officer Date: 16 Mar 2026 Location: Gatwick, GB Salary: Up to £175,000 per annum dependent upon experience Contract Type: Permanent – Full Time Security Level: SC Base Location: Aviation House, Gatwick We are the UK's aviation and aerospace regulator and recognised … caa.co.uk The Role The Chief Digital and Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct ...

from the outset. Working closely with the projects team, you will manage opportunities from initial enquiry through to successful project handover, ensuring an exceptional customer experience throughout. Regular UK-wide travel will be required to meet customers and support business development activities. Key Responsibilities Develop and maintain relationships … with consultants, electrical contractors, lighting manufacturers and other key stakeholders. Generate new business opportunities and maximise existing customer accounts. Work proactively with consultants to secure product specification on upcoming projects. Produce accurate and competitive quotations for lighting control projects. Maintain a healthy sales pipeline and deliver against agreed sales ...

that supports millions of customers globally. You'll join a collaborative Agile Scrum team responsible for designing, building and enhancing backend services within the customer accounts domain while working alongside engineers across the wider platform. The successful Golang Engineer will play a key role in developing scalable backend services … contributing to CI/CD best practices, and helping deliver innovative customer experiences using modern cloud-native technologies. Key Responsibilities: Design, develop and maintain scalable backend applications using Golang. Build and enhance microservices supporting the global Loyalty & Benefits platform. Develop high-performance RESTful APIs and integrate asynchronous messaging services ...

discovery sessions to uncover client challenges and digital maturity. Shaping and presenting digital transformation solutions across areas such as automation, cloud, AI, analytics, and customer experience. Building long-term relationships and acting as a trusted advisor to client stakeholders . Collaborating with technical and delivery teams to scope … with C-suite decision-makers. A consultative mindset and a passion for problem-solving. Self-driven, ambitious, and comfortable working autonomously. Nice-to-Haves Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. Understanding of professional services delivery . Exposure to industries undergoing digital ...