8 of 8 Customer Experience Jobs in West Sussex

business. About the Role The Account Director role is a senior commercial leadership position focused on strengthening and expanding a portfolio of strategic customer accounts while leading and developing a high-performing Account Management team. You will play a key role in building long-term customer partnerships, ensuring … excellent customer experience, strong retention and sustainable commercial growth across the portfolio. Through a consultative and relationship-led approach, you will identify opportunities to increase customer value through additional products, services and strategic initiatives aligned to customer objectives. As a leader within the business, you will ...

receive an alert: Chief Digital and Information Officer Date: 16 Mar 2026 Location: Gatwick, GB Salary: Up to £175,000 per annum dependent upon experience Contract Type: Permanent – Full Time Security Level: SC Base Location: Aviation House, Gatwick We are the UK's aviation and aerospace regulator and recognised … caa.co.uk The Role The Chief Digital and Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct ...

Role Overview We are looking for a Cyber Security Consultant to join our expanding team. This is a high customer-facing role where you’ll become a trusted advisor to our clients, helping them strengthen their security posture, navigate incidents with confidence, and continually evolve their security operations. … thrive on building long-term partnerships, enjoy variety in your day-to-day work, and want to make a genuine impact on customer security outcomes, this role offers exactly that. Location & Working Pattern This is a hybrid role, designed to balance collaboration, flexibility, and customer proximity: 2 days ...

business needs Ensuring subscription reporting is accurate and timely to enable informed commercial and performance decision-making Supporting optimisation of digital platforms that affect customer experience, engagement, and lifetime value Acting as an analytical contributor in executing and informing subscription growth and retention initiatives and wider projects across … internal stakeholders, and external platform suppliers Communicating analytical insights clearly to non-technical audiences to support understanding and informed action What You’ll Need Experience in data and analytics academically or in a previous role would be beneficial A real passion for data and analytics and a willingness ...

Director Location: Crawley (Hybrid Working Available) Salary: Circa £100,000 + Executive Benefits Lead a major technology transformation. Shape the future of a growing, customer-centric organisation. We’re working with one of the South East’s most established services businesses, operating a highly recognisable portfolio of regional brands … beyond a single system. You’ll define and deliver the IT strategy, balance innovation with operational excellence, and ensure technology truly supports commercial objectives, customer experience, and colleague productivity. This is a hands-on leadership role, ideal for someone who enjoys being close to delivery, leading from ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

experienced and driven IT Director to lead a major business transformation programme. We’re investing significantly in our technology to support growth, enhance customer experience, and equip our teams with the tools they need to succeed. This role will play a critical part in shaping and delivering that … development teams and external partners Improve system performance, reliability, and usability Build and enhance reporting and data capabilities What We’re Looking For Proven experience in a senior IT leadership role Strong track record of delivering technology projects (not just strategy) Experience with CRM systems and platform migrations ...

building data and technology services that empower legal professionals in supporting bereaved or vulnerable clients. We collaborate with professional membership bodies to drive better customer experiences for vulnerable individuals in financial institutions. Our award-winning Financial Profile Service simplifies asset and liability searches for Executors, Administrators, Deputies, and Attorneys … professional report template. This is an opportunity to shape how complex information is presented, helping us create a clear, engaging and user-friendly report experience across desktop, mobile and light print use. What you’ll be working on You’ll collaborate with our product team to review and refine ...