Service Desk Manager
- Hiring Organisation
- Triumph Consultants Ltd
- Location
- Chichester, Sussex, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 25 Hourly
Triumph Consultants are looking for a Service Desk Manager to lead the day-to-day operation of the Technology Services Service Desk function across L1, L2 and L3 support teams. Contract is for 7 months in Chichester. Hybrid working once training is complete Key requirements … Significant experience managing Service Desk, IT Operations or Technical Support teams in a customer-facing environment. Strong leadership, people management and service management skills. Experience managing service performance, workforce planning, incident management, service requests and knowledge management within an ITIL-based environment. Experience using ITSM ...