2 of 2 Change Management Jobs in Chippenham

Responsibilities In addition to normal TA duties the primary focus of the roles is to support the radio team in the effective response to requests for Service, Incident and Change management activities. There will be liaison and communication with customer representatives to assist in the resolution of service-related issues and inter-action with other supporting teams. Accurate … and effective completion of service-related documentation to ensure there is an accurate record of service-related activities. Monitoring Incidents assigned to the RSS team and assisting with management to resolution. Ensuring accurate incident status and investigation information is recorded by TA’s/Engineers on a regular basis. Supporting delivery of customer Sales orders and queries within Service … in resolving their concerns. Supporting the investigation and analysis of underlying causes of Incidents to assist in delivery of Problem Management. Providing assistance with input for assessment to a Change raised by the RSS team in relation to requests for work and purchase orders. Raise and manage Standard and Emergency changes in line with the appropriate Change Process More ❯

keen interest in developing their existing IT skills implementing industry leading technology. Responsibilities Supporting and managing technical projects within the business, delivering on time with consideration of budget and change management. Supporting with building, testing and delivery of projects including implementation, issue diagnosis and fixes and upgrades. Researching and evaluating new technologies and solutions to improve IT systems and … decisions within the business. Skills: The ideal candidate will have a minimum of 2-3 years' experience in a technology/IT Project Co-ordination, PMO, or Junior Project Management or similar role, ideally within e-commerce or retail industry Ideally you will have strong knowledge of supply chain and/or retail operations Excellent problem-solving and analytical More ❯