2 of 2 Customer Experience Jobs in Chippenham

Head of Outsourced Services

Hiring Organisation
Alexander Mae (HR) Ltd
Location
Chippenham, Wiltshire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs, pricing and benefits … Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver ...

Integration and Data Engineer

Hiring Organisation
Pilgrims Europe
Location
Chippenham, Wiltshire, South West, United Kingdom
Employment Type
Permanent
Site) Monday to Friday - Office Hours At Oakhouse Foods, part of Pilgrim's Europe, data drives everything we do - from operational performance to customer experience. We're looking for a technically strong and commercially aware Integrations & Data Engineer to design, build and support resilient data pipelines and system integrations … Provide regular updates on progress, risks and blockers Ensure delivered solutions are secure, scalable and maintainable What We're Looking For Microsoft SQL Server Experience managing SQL Server instances (security, users, monitoring, maintenance). Advanced knowledge of Microsoft SQL Server, including writing DML queries, stored procedures, and functions. ...