12 of 12 Customer Experience Jobs in Wiltshire

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

in-house platforms and tools. Everything runs on stored procedures, so the ability to create, execute and maintain these is the core skill we are looking for, with programming experience in .NET being a plus. You'll be involved in projects aimed at improving operational efficiency - whether it's reducing waste, enhancing customer experience, or streamlining internal … something new to get involved in. They have a real culture of continuous improvement, and you'll play a key role in driving new projects forward. You will bring experience in: Microsoft SQL Server - specifically, writing complex queries and stored procedures Experience in .NET is advantageous but not essential Great communication and problem-solving skills A keenness to … be in the office 5 days a week and collaborate with others You will be rewarded with: Salary - from £60-75,000 depending on level of experience Annual salary review Pension - 5% employee and 3% employer contribution Annual leave - 20 days plus bank holidays plus a "bonus week" to be taken as either annual leave or exchanged for additional More ❯

in-house platforms and tools. Everything runs on stored procedures, so the ability to create, execute and maintain these is the core skill we are looking for, with programming experience in .NET being a plus. You'll be involved in projects aimed at improving operational efficiency - whether it's reducing waste, enhancing customer experience, or streamlining internal … something new to get involved in. They have a real culture of continuous improvement, and you'll play a key role in driving new projects forward. You will bring experience in: Microsoft SQL Server - specifically, writing complex queries and stored procedures Experience in .NET is advantageous but not essential - please apply even if you don't have this … A keenness to be in the office 5 days a week and collaborate with others You will be rewarded with: Salary - from £50-75,000 depending on level of experience Annual salary review Pension - 5% employee and 3% employer contribution Annual leave - 20 days plus bank holidays plus a "bonus week" to be taken as either annual leave or More ❯

the outdoors isnt just where we work, its who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. Were looking for a Digital Optimisation Manager to join us on that journey. This role is about more than just day-to-day responsibilities, its … CRO) vision and roadmap, driving experiments that unlock growth and create meaningful impact Owning the CRO programme,from spotting opportunities to designing, running, and scaling tests that elevate the customer experience Harnessing data to uncover friction in the customer journey and transforming insights into seamless, adventure-inspiring experiences Delivering clear, compelling reporting and recommendations that guide business … wide decisions Partnering with eCommerce, Product, User Experience, and IT teams to bring innovative CRO experiments to life Championing a culture of optimisation, inspiring colleagues to test, learn, and grow Were looking for someone who Has strong knowledge of digital analytics and experimentation tools (e.g., Adobe Analytics, Contentsquare, Optimizely) Can turn data into insights and create seamless, conversion-boosting More ❯

the outdoors isnt just where we work, its who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. Were looking for a Digital Optimisation Manager to join us on that journey. This role is about more than just day-to-day responsibilities, its … CRO) vision and roadmap, driving experiments that unlock growth and create meaningful impact Owning the CRO programme,from spotting opportunities to designing, running, and scaling tests that elevate the customer experience Harnessing data to uncover friction in the customer journey and transforming insights into seamless, adventure-inspiring experiences Delivering clear, compelling reporting and recommendations that guide business … wide decisions Partnering with eCommerce, Product, User Experience, and IT teams to bring innovative CRO experiments to life Championing a culture of optimisation, inspiring colleagues to test, learn, and grow Were looking for someone who Has strong knowledge of digital analytics and experimentation tools (e.g., Adobe Analytics, Contentsquare, Optimizely) Can turn data into insights and create seamless, conversion-boosting More ❯

including Bank Holidays), paid time off over Christmas, a workplace pension, paid breaks, and exciting spot prizes! Supportive Environment: Work alongside a talented sales team committed to delivering exceptional customer experiences. Engage in social activities and thrive in our inspiring workplace! **Your Role:** As a Sales Lead Generator, you will focus on identifying and cultivating business sales leads that … live-call scenarios that will build your confidence and skills! **Who You Are:** You possess excellent communication skills, able to simplify technical solutions for non-technical clients. You have experience with CRM systems for effective data management and lead tracking. While previous experience in the telecom or technology sector is a plus, a positive attitude and a willingness … to learn are even more important! **Qualifications** Proficient in CRM software to manage customer relationships effectively Strong organisational skills to prioritise tasks and manage time efficiently Excellent communication skills for engaging with clients and understanding their needs solid customer service experience to ensure client satisfaction Familiarity with Microsoft Office Suite for reporting and documentation purposes Proven sales More ❯

ranges, as well as delivering multi-million-pound projects to improve critical assets. As IT Project Manager, you'll be contributing to their mission of delivering the best possible experience for their customers. The role sits within a department that covers two key areas: Enterprise Architecture & IT Services This includes IT project delivery, architecture and business analysis, service management … for an experienced IT Project Manager to join their team. This is a great opportunity to work on meaningful infrastructure and technology projects that directly impact operational capability and customer experience.In this role, you'll be managing a range of IT projects from start to finish - scoping, planning, budgeting, and delivering them on time and within budget. You'll … to ensure seamless implementation Contributing to the continuous improvement of project frameworks and tools Advising on new initiatives and supporting service introductions What you'll need to succeed Previous experience as an IT Project Manager Strong understanding of Agile delivery methodologies Excellent stakeholder management and communication skills Proven ability to manage time, resources, and detailed project plans Confident leadership More ❯

for someone who’s eager to kick-start a career in sales, marketing, and eCommerce while learning hands-on skills in a fast-paced business environment. You’ll gain experience across multiple areas of the business, from managing stock and supporting customers to marketing and online sales. Role We’re looking for a motivated and enthusiastic apprentice to join … our team. As part of your apprenticeship, you’ll also receive structured training and mentoring to help you develop your professional skills. Sales & Customer Support: Assist with quoting, invoicing, and processing orders. Support the sales team with cold calling and onboarding new accounts. Organise and book virtual and face-to-face meetings with clients. Provide excellent customer service … accurate. Monitor and update stock availability online. Support digital marketing activities, including campaigns, promotions, and social media. Collaboration & Operations: Liaise with other departments to ensure smooth order fulfilment and customer satisfaction. Contribute to cross-team projects that enhance customer experience. Training On-the-job training in the workplace Taught sessions via New College Swindon Opportunity for a permanent More ❯

KPI'S. You will be a hands-on leader, coaching and developing your team members to ensure you hit sales targets and provide our customers with a five star customer experience. You will be responsible for delivering against team sales targets ensuring systematic pipeline build and management, as well as guaranteeing all customers and prospects have a positive experience … and detailed reviews of business processes. Required profile: Qualifications & Skills Fluent in sales techniques and able to share best practices. A master at coaching, mentoring and people management. A customer advocate, with the ability to translate this into actions within your team. Commercially astute, and able to interpret often complex data. Confident in your ability to report on team … performance, and able to present outcomes to senior leaders within the business. Decisive and analytical, energetic and nurturing. Previous experience with Salesforce and Microsoft applications is desirable. What we offer: Benefits & Perks Commission plan. 4 x Life insurance. Pension scheme with 5% employer contribution. Private healthcare. 25 days holiday (plus holiday buy/sell) Summer socials, team activities and More ❯

SQL Database Developer I am working with a well established retailer that is investing heavily in technology to streamline operations and enhance customer experience. With a strong focus on in-house development and automation, they're looking to hire a SQL Database Developer to support their growing infrastructure and help build the tools that power day-to-day operations. … systems Ensuring database performance and reliability across internal platforms Collaborating with developers to support application features and troubleshoot issues To be successful in this role, you will have: Strong experience in SQL database development Advanced knowledge of Microsoft SQL Server and stored procedures Strong understanding of database design, optimisation, and performance tuning Some of the role details include: Salary More ❯

If they use vehicles, youll be speaking to them! Every call is your opportunity to create positive interactions and generate your own success. These experiences will benefit our new customer, our business, and your career. Required profile: Joining us with previous sales experience, maybe in a contact centre or office environment, well help you progress promisingly in your … grit, and your outgoing personality. If youre not resilient, this isnt the role for you. It goes without saying that youll be serious about sales and all about great customer experiences. Youll be spontaneous, enthusiastic, and always craving success. Where others see challenges, you see opportunities! If you know your way around a computer, CRM systems, Microsoft products and More ❯

automotive and retail sectors. Our client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual systems at client sites nationwide. … service visits in line with SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing, video over IP, and video … matrix systems Experience with control systems and programming for audio and lighting solutions Solid knowledge of IT networking and troubleshooting within AV environments Desirable: CSCS/ECS card holder IPAF and PASMA accredited Experience with Q-SYS, BI-AMP, and Crestron systems First aid qualified Full UK driving licence Working Hours: Monday - Friday, 8:30am - 5:00pm Please More ❯