1 to 2 of 2 Customer Service Jobs in Chippenham with Remote Work Options

Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds … required Escalation ticking to other areas of the team when required Handle all queries and updates professionally and efficiently, maintaining a high degree of customer service Administration of Active Directory, End User Devices (Windows 10 and higher), Office 365 and Business Applications Skills & Experience Customer focussed attitude … with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking more »

a leading organisation that offers great financial incentives and career development opportunities? We may have the perfect role for you! The Company: A full-service tech solutions provider. Global leaders in their industry. Rapid growth due to continued success. Progressive employer with promotion and incentive opportunities. Package … offered after training. The Role: Prospecting and onboarding new clients and nurturing existing clients. Engage with prospects through cold calling, emailing and LinkedIn. Expand customer base across the UK. Build strong rapport with clients, thinking on your feet and problem-solving. Work alongside an assigned mentor to maximise your … potential and accelerate your career development. About You: Experience in a client or customer service role. Proven ability to organise tasks with exceptional attention to detail. Excellent communication skills and a customer-centric mindset. Strong time management skills. Capability to work effectively as part of a team. more »