2 of 2 Remote Client Onboarding Jobs in Chorley

management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor system alerts and mitigate risks. Project Support … IT infrastructure projects, such as server upgrades, cloud migrations, and network improvements. Support the on boarding of new clients, including hardware and software configuration. Client Management & Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service More ❯

and manage the end-to-end onboarding process for new clients (primarily pharmacies). Configure and implement software solutions tailored to each client’s needs. Deliver engaging and effective training sessions (remote and in-person) to pharmacy staff on using our health tech platform. Act as the … to continuously improve onboarding materials, guides, and FAQs. Identify areas of operational improvement in implementation workflows and suggest/drive changes. Monitor client performance post-implementation and provide ongoing support or escalation where needed. (Optional/Bonus) Assist with internal project management, operations planning, or client … presentation skills. Comfortable working cross-functionally with tech, product, and support teams. Self-starter with excellent organisational skills and the ability to manage multiple client rollouts. Project management or operations experience is highly desirable (formal certification such as PMP or Prince2 is a plus but not required). Bonus More ❯