1 of 1 Incident Response Jobs in Chorley

troubleshooting and on-site troubleshooting as a last resort Provide support and complete change requests for networking infrastructure including routers, switches, firewalls, and VPNs Incident & Problem Management Take ownership of more complex incidents and problems from initial diagnosis to full resolution Follow ITIL-aligned processes for managing and escalating … engineers for root cause analysis and long-term resolution of recurring issues Participate in an out-of-hours on-call rota to provide incident response coverage and resolution System Maintenance & Monitoring Carry out regular monitoring and health checks of client systems (servers, networks, backups) to ensure they remain ...