ITSM and Reporting Analyst
City of London, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
La Fosse
or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical and More ❯
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