Head of Customer Success
- Hiring Organisation
- Logicalis UK&I
- Location
- City of London, London, United Kingdom
Networking Solutions business. This is a rare opportunity to shape the strategy, operating model, and customer engagement approach for a growing recurring revenue business while working alongside senior leadership and some of the world's leading technology partners. The Opportunity - As Head of Customer Success, you will … What You'll Be Doing - Strategy & Leadership Define and execute the Customer Success strategy across the business Build the business case for Customer Success and demonstrate clear ROI Develop customer segmentation, engagement models, and success frameworks Design and scale the Customer Success operating model, processes ...