City of London, London, United Kingdom Hybrid / WFH Options
Kingfisher Consultancy
to implementation teams. Qualifications and Experience Bachelors or Masters degree in Computer Science, or a related field. Strong knowledge of AI and machine learning technologies related to customer experience (chatbots, NLP, sentiment analysis, etc.) Experience with Contact Centre/CX platforms and their integration with AI. Knowledge of cloud platforms (AWS, Azure, Google Cloud) and data management systems (CRM, ERP More ❯
to work effectively in cross-functional teams Customer service orientation with focus on delivering business value Preferred Qualifications Advanced Technical Skills Experience with Microsoft Copilot Studio for building intelligent chatbots and conversational AI solutions Familiarity with Power Platform CLI and ALM (Application Lifecycle Management) Experience with Azure Logic Apps, Functions, and other Azure services Knowledge of PowerShell scripting and automation More ❯
operates within the Ed-Tech domain, employs over 10,000 individuals across 100 countries and has a reach of 600 million users, is recruiting an MLOps Engineer who has Chatbot (Voice) integration project experience using Python, Pytorch, Pyspark and AWS LLM/Generative AI. Our client is paying £400 PD Outside IR 35 to start ASAP for an initial More ❯
source control (Git, Azure DevOps). Desirable Skills Experience working to Government Digital Service (GDS) design and delivery standards. Knowledge of Responsible AI and model evaluation techniques. Background in chatbot analytics, service design, or user-centred design. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation More ❯
/user needs for agile delivery. The role holder should collaborate with Customer and Product value streams to input into the design and build of journeys (including through transactional chatbots) The role holder will help drive elements of the Conversational banking Product strategy, through combining sound understanding of business strategy, external trends and market needs. They will identify and define More ❯
Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £555.36 P/Day – Inside IR35 – UMB 3 roles - Chatbot journeys PO, Voicebot journeys PO and PO for designing Future State Architecture Chat platform Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat and Messaging … this we intend to build the world’s best conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for building World Class chatbot and voicebot journeys and designing the Future State Architecture Chat platform. Also contributing to adoption of Conversational Banking channels and increasing the level of automation through traditional and generative AI. …/user needs for agile delivery. The role holder should collaborate with Customer and Product value streams to input into the design and build of journeys (including through transactional chatbots) The role holder must have an excellent understanding of how Conversational Banking channels can both drive customer satisfaction and reduce cost, and ensure that the procedures/processes used to More ❯
