2 of 2 Remote Customer Insight Jobs in the City of London

London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects with millions of loyal customers. You’ll use data to tell stories … influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same, and every insight counts. Essential Skills 1–3 years’ experience in customer, loyalty, or CRM analytics Confident using SQL, Excel and translating data into stakeholder-friendly insights Familiarity with A/ More ❯

multiple countries. They’re looking for a contract Product Owner to join their growing digital team, helping to shape and deliver their first native mobile apps aimed at enhancing customer engagement. This role is delivery focused. This is a 6-month contract role with hybrid working — typically 1-2 days a week (inc Thursdays) in their central London office. … backlog for mobile app development • Translate user and business needs into clear, actionable tasks for development teams • Collaborate with design and engineering to deliver new features that improve the customer experience • Use customer insights and data to inform prioritisation and validate solutions • Keep stakeholders updated on progress and upcoming priorities Required Experience: • Product Owner who has worked on … a large scale consumer mobile app • Comfortable working with engineering teams and agile delivery methods • Experience in customer-facing digital products or eCommerce is a plus Please note, this role does not offer visa sponsorship. More ❯