3 of 3 Remote/Hybrid Customer Insight Jobs in the City of London

shaping feedback that influences product development. The Opportunity This is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider … Closing upgrades and driving increased adoption through consultative selling Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration Analysing customer performance data to identify opportunities for growth Working closely with product and engineering teams to relay customer insight Helping to build scalable ...

Ireland education systems! THE ROLE This is a varied, fast-paced, agency-style Lead Analyst role combining hands-on analysis, forecasting, CRM insight, and increasing client-facing engagement over time. KEY RESPONSIBILITIES Analysis & Insight Act as a triage point for incoming data questions and analysis requests. Analyse client … provided datasets in multiple formats, often working with complex Excel files. Translate data into clear, insight-led narratives for internal and external stakeholders. Forecasting & Modelling Support campaign forecasting and modelling, including predicting school registrations. Advise on channels, timelines, and expected outcomes based on data-led assumptions. Contribute ...

intersection of commercial strategy and technology, you’ll simplify complex systems, establish scalable foundations, and build a cohesive product ecosystem that strengthens customer lifetime value globally. Role responsibilities: Define and deliver the global roadmap for membership and loyalty products, aligning commercial priorities with technology capabilities. Set the vision, strategy … from concept to launch across multiple countries. Simplify legacy or fragmented systems, establish clear baselines, and build a scalable, future‐ready loyalty framework. Use customer insights, behavioural data, and performance metrics to inform product decisions and continuous improvement. Make clear prioritisation calls to balance user value, commercial impact ...