4 of 4 Remote/Hybrid Customer Retention Jobs in the City of London

Engage with business users, understand problem statement, and agree scope of engagement Interview product owners to understand as-is business processes and then develop customer-driven to-be processes Support the Business by documenting process models and identify opportunities for improvement Ability to map customer experience using tools … like personas, customer journeys etc. Gather and analyse statistical data from the business areas for supporting business case for change Research and analyse best in class industry processes to support digitization & simplification of customer journeys Support the Business in planning and designing digital strategies encouraging customer retention ...

Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead the analytics ...

looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes. Working across multiple industries, they partner with clients to solve challenges around customer ...