Senior Service Designer
- Hiring Organisation
- Tata Consultancy Services
- Location
- City of London, London, United Kingdom
designing, testing, and optimising end-to-end services that deliver meaningful outcomes for users, clients, and the business. Operating within a multidisciplinary product and experience design team, you will lead service design initiatives across complex digital, operational, and organisational ecosystems. You will collaborate closely with Product Design … Senior Service Designer, you will: Lead the design, evolution, and optimisation of complex end-to-end services across multiple channels, touchpoints, and customer journeys. Own service design activities throughout the entire product lifecycle, from discovery and strategic definition through to delivery, testing, launch, and continuous improvement. Apply systems thinking ...