3 of 3 Issue Tracking Jobs in the City of London

Reward, you'll contribute to the quality and development of our core product suite in a fast-paced, agile environment. You’ll work across test planning, execution and defect tracking — all while becoming a subject matter expert on our products. Your day-to-day will include: Creating, executing, and maintaining manual and automated test scripts Performing detailed API and … you’ve worked with any of the following, even better: API testing tools like Postman Test automation frameworks (Cypress, Selenium) SQL/no-SQL databases for querying and validation Issue tracking systems (we use Jira) Data pipeline testing in cloud-based environments PCI compliance understanding is helpful Client training experience is a nice bonus Who this role is More ❯

work across the firm to develop and propose solutions Recommend and coordinate cross-functional improvements to the Customer Lifecycle Execute corrective action plans for customers at risk (Stakeholder Interviews, Issue Tracking, etc) Track results from action plans and follow escalation procedures when appropriate Identify Upsell and Cross Sell Opportunities Map customer stakeholders & users to Customer Personas Partner with More ❯

Strong stakeholder management experience, as well as the ability to work cross-functionally with Markets Operations and Compliance teams and Technology partners across regions. Excellent documentation, process mapping and issue tracking. Familiarity with global and European market infrastructure (CCPs, CSDs, custodians) and industry groups (e.g. ISDA, ICMA, AFME) is a plus. What you need to do now If you More ❯