Technical Success Manager
- Hiring Organisation
- ISG International Service Group
- Location
- City of London, London, United Kingdom
customer onboarding, adoption, and rollout planning of the platform. Act as a trusted technical advisor throughout the customer lifecycle. Support customers in embedding the platform successfully into their environments and workflows. Monitor customer health, satisfaction (NPS/CSAT), and platform usage . Proactively identify risks and ensure successful … resolution of customer challenges. Collaborate with Sales, Solutions Engineering, and Professional Services to ensure successful delivery. Identify opportunities for expansion and additional use cases based on customer needs. Deliver technical and strategic customer sessions, including reviews and best-practice guidance. What We're Looking For ~7+ years of professional ...