Head of Managed Services
- Hiring Organisation
- Ingentive
- Location
- City of London, London, United Kingdom
live production environments. Solid working knowledge of ITIL, with practical experience running ITIL-aligned service operations (Incident, Request, Change, Problem, Continual Improvement). Proven project management capability, including client onboarding, service transitions, and operational improvement initiatives. Demonstrable experience leading onshore and offshore delivery teams. Essential Expertise 8+ years … environments. Experience across the Microsoft ecosystem (Dynamics 365, Power Platform, Azure, Microsoft 365). Demonstrable experience delivering projects end-to-end, including planning, stakeholder management, risk, and delivery tracking. Responsibilities: Managed Services Strategy and Growth Define and own Ingentive’s Managed Services strategy, roadmap, and operating model. Develop scalable ...