1 to 25 of 36 Root Cause Analysis Jobs in the City of London

quality of BPO sites, provide indepth RCA for critical issues as well as the implementation of effective action plans . Roles & Responsibilities Content Review & Analysis • Conduct comprehensive review and analysis of sellers, products, content and Intellectual Property Rights (IPR) to ensure compliance with platform policies • Perform daily quality … assessments of moderation decisions across multiple content categories • Identify patterns and trends in content violations through systematic data analysis • Review and evaluate the accuracy of content moderation decisions made by BPO teams or machine moderation Quality Assurance & Process Improvement • Help build quality assessment processes and conduct quality assessment work ...

keep the production environment both highly and stable and available for daily trading activity. Primary responsibilities will be split across incident management & root cause analysis, working with development teams to resolve issues, whilst facing off to Front Office users to handle queries, provide progress reports and generally … Observability tooling Python and Shell Scripting skills for automation purposes Capability to work across end-to-end Production Support covering initial incident response, root cause, gap analysis, bug fixing through to full recovery and resolution Understanding of the trade life cycle from pre-to-post trade ...

Responsibilities 1. Operational data analysis for international shared services: Understand the operational processes of shared services, comprehensively monitor key performance indicators, promptly detect data fluctuations and conduct in-depth root cause analysis, swiftly identify business anomalies and risk points, and provide solutions; 2. Aggregate international business … product lines across international business units, master current data storage methods and logical frameworks, consolidate international business data, promptly detect fluctuations and conduct root cause analysis; 3. Analyse international cash flow statements: Collaborate with Treasury and Accounting teams to understand JD's capital operations and data sources ...

accepting payments with my clients Payment network, with a primary focus on Mexico and the wider LatAm region. This role owns the identification, analysis, and remediation of card acceptance breakages, ensuring seamless transaction performance across all relevant BIN ranges Acting as the bridge between data insights and market execution … resolve issues efficiently. What You’ll Be Responsible For: Monitor and manage a portfolio of priority merchants, identifying acceptance gaps using transaction data, trend analysis, and baseline modelling. Lead root cause analysis and remediation of payment failures across POS and e-commerce environments. ...

efficiently while maintaining high levels of service availability and end-user satisfaction. The role involves diagnosing complex issues, supporting infrastructure and applications, contributing to root cause analysis, and ensuring services meet agreed service levels and operational standards. Key Responsibilities: Incident & Problem Management Act as the primary owner … incidents and service requests from initiation to resolution. Diagnose and resolve complex technical issues across applications, systems, and infrastructure. Perform root cause analysis for recurring incidents and contribute to problem management processes. Ensure incidents are managed in accordance with best practices and defined service levels. Service Assurance ...

troubleshooting, security hardening, and automation of our global server estate. This is a role for a technical heavyweight who thrives on solving complex root-cause issues and enjoys the architectural challenge of ensuring 24/7 availability for high-traffic environments. Key Responsibilities Provide expert-level guidance … engineering teams and lead root-cause analysis on complex system-wide issues. Linux Engineering: Manage and optimise a large-scale estate across RedHat, Ubuntu, and CentOS, ensuring peak performance of Apache, Nginx, and Tomcat stacks. Automation & IaC: Drive efficiency through the development of custom Ansible, Puppet ...

Ensure client quality requirements are understood, documented, and integrated into project plans. Identify any changes to ensure continuous compliance, Address client complaints by utilizing root cause analysis methodologies, further define and monitor corrective actions whilst communicating them effectively to the client. Communication and Reporting … discrepancies if necessary, Monitor the performance of the quality service through indicators to identify areas for improvement, prioritize actions, and organize the team. Gap Analysis: Communicate with the RAQP Direction and Technical Direction on project quality control and escalate alerts if necessary Identify trends and propose action plans ...

Regulation). This role is suitable for recent graduates or early-career professionals looking to build experience in financial markets, regulatory reporting, and data analysis within a fast-growing RegTech environment. Working as part of a team, the Analyst will contribute to projects that help clients identify reporting gaps … SFTR. Support the preparation of regulatory documentation, client reports, and remediation plans. Assist in documenting regulatory interpretations, reporting procedures, and operating models. Data Analysis & Quality Assurance Perform data reconciliation between front office systems, middle office systems, and regulatory reporting outputs. Conduct root cause analysis on reporting ...

data and reporting responsibilities. What You’ll Be Doing: Owning BAU analytics and reporting: recurring KPI packs, portfolio/credit performance reporting, trend analysis, and stakeholder updates Building and maintaining clean, analysis-ready datasets from messy real-world sources (portfolio, transaction, performance, behavioural and macro/market inputs … assumptions and ensuring outputs are reproducible Developing scalable data workflows in SQL + Python (ingestion, cleaning, transformation, QA) Improving data quality: reconciliation, anomaly detection, root-cause analysis, and automated checks Building and maintaining dashboards for multiple stakeholders, ensuring data is accurate, timely, and clearly presented Collaborating with ...

education in areas governing computer sciences, performance/load testing dictums, and Quality Assurance Design, develop, and execute performance test cases and scripts through analysis of product specifications and software requirements. Coaching other team members in performance testing Assist Developers with root cause analysis of defects … performance activities Interface directly with the Performance Test Lead regarding performance test environment At least 4 years of experience with performance test simulations and analysis Ability in planning and running end to end test cycles including Sprints, System Integration Testing and UAT. Ability to develop subject matter expertise ...

Lead the development of CI/CD pipelines and automated infrastructure delivery. Promote strong observability, monitoring and alerting practices. Take part in incident response, root cause analysis and platform stability improvements. Balance build-and-run responsibilities with a focus on long-term platform health. Set and maintain ...

tooling, runbooks, and documentation that enable L1/L2 teams to resolve issues faster. Key Responsibilities Own L3 escalations end-to-end: triage, root cause analysis, remediation, and post-incident follow-up with engineering and stakeholders. Partner with product and engineering to improve reliability, operability, and supportability ...

development, testing, and release of technical solutions Support the delivery of high-quality releases within agreed timelines Assist with incident response, troubleshooting, and root cause analysis Participate in Agile ceremonies and contribute to continuous improvement initiatives Essential Skills & Experience Active SC Clearance (transferable) Commercial experience with C# ...

logging, and real-time trading dashboards). - Data Warehousing: **Snowflake** (our central source of truth for cross-team BI, regulatory reporting, and historical trend analysis). - Orchestration: Kubernetes (EKS), Terraform, Ansible and on-prem. - Data Pipelines: Kafka, CDC (Change Data Capture) tools like Debezium. Key Responsibilities - Multi-Engine Management … financial trading industry. - Relevant certifications (AWS Certified Database, Postgres Professional). Soft Skills - Problem Solver: You enjoy "under the hood" troubleshooting and RCA (Root Cause Analysis). - Calm Under Pressure: Ability to handle high-stakes production incidents effectively. - Communicator: Can translate complex technical database issues ...

issue resolution to a proactive, reliability-led approach. Youll define and manage data SLAs and SLOs, implement automated validation and observability tooling, and lead root cause analysis when issues occur. Youll also have experience building automated data validation frameworks, defining SLAs/SLOs, and working with distributed …/CD and Infrastructure-as-Code is beneficial. Most importantly, youre a proactive problem-solver who enjoys working collaboratively and improving systems at their root cause. If youre looking to take ownership of data reliability in a complex enterprise environment and make a real impact on how data ...

global data from the largest real-time fraud detection platform to craft solutions for our enterprise customers. Your experience with data analysis, investigating suspicious behavior and providing new insights to customers will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses … mitigate risk. Analytics: Use your SQL and Python skills to increase our customers’ fraud capture while reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules ...

inside IR35, operating via an umbrella company. The role focuses on first and second level support for operational data pipelines, including troubleshooting incidents, conducting root cause analysis, managing SLAs, and improving resiliency across business-critical data feeds. Requirements: SQL Python/Bash ETL/ELT support Workflow ...

which includes a bonus scheme. Key Responsibilities Automate and optimise DevOps workflows Monitor system health and respond to incidents Troubleshoot infrastructure issues and perform root cause analysis Identify and remediate security vulnerabilities Support developers with deployments and improve developer experience Maintain documentation (runbooks, processes, architecture) Skills Experience ...

design and optimisation of CI/CD pipelines. Provide BAU support (2030% of time), including leading incident resolution, delivering hotfixes, and conducting root cause analysis within agreed SLAs. Actively participate in Agile delivery, mentoring team members and driving best practices across cross-functional teams. What ...

Oversee configuration of Oracle modules in line with finance processes and best practice Own and coordinate UAT, functional testing, and regression testing cycles Lead root cause analysis of system issues and coordinate resolution with technical teams and third-party providers Support user adoption through training, engagement ...

minimise schema drift. Execute migrations using advanced tooling, overseeing discovery/mapping, cutovers, data QA, and aftercare. Maintain auditable evidence of governance, manage Root Cause Analysis post-incident, and ensure adherence to policy. Define archival strategies for older data to preserve traceability for regulatory reporting. Deliver executive ...

processes. Appeal: Conduct audits on BPO-handled appeal cases to identify process and operational gaps Administer the EROR process for appeal-related matters Perform root cause analysis (RCA) on escalated appeal cases Manage BPO sampling activities via the Rock platform Compile and issue regular reports ...

teams, Alpha Bank Greece technology teams, and external vendors Review test cases, scripts, and automation to ensure quality, coverage, and traceability Drive defect triage, root cause analysis, and timely resolution Provide hands‐on leadership across API, middleware, digital, and third‐party system testing Ensure testing validates customer ...

performance of core systems, with responsibilities including: Automating and improving DevOps workflows Monitoring systems and responding to incidents Troubleshooting infrastructure issues and performing root cause analysis Supporting secure, scalable deployments Collaborating with developers to enhance the deployment process Documenting systems and processes About You Strong academic background ...

claims, finance, IT, risk and compliance) Document audit activities within audit management systems and maintain accurate workpapers Produce clear and concise audit reports, including root cause analysis, risk assessment and recommendations Ensure timely resolution of review points raised by Internal Audit management Support audit-related administration, reporting ...