1 to 25 of 48 Root Cause Analysis Jobs in the City of London

Bash to reduce manual intervention and improve service reliability. SQL and Data Warehouse Operations Write, optimize, and troubleshoot SQL queries for data validation, root cause analysis, and report troubleshooting. Support and maintain data warehouse environments such as Azure Synapse Analytics, SQL Server/Azure SQL DB, Snowflake … slow-running queries and data load failures. Issue Investigation & RCA Investigate job failures and performance issues across data pipelines, ML endpoints, and dashboards. Perform root cause analysis and provide short‐term and long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support ...

oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements. The successful candidate should possess a positive ‘can-do’ attitude and an intuitively high level of customer … with a proven ability to lead and mentor. Role Responsibilities Act as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platform. Lead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within ...

Ansible Experience building and managing CI/CD pipelines using GitLab CI/CD, GitHub Actions, Jenkins or similar Experience with incident response, root cause analysis and driving improvements to the reliability and performance of production systems Commercial experience with Microsoft Azure or another major cloud platform … Linux-based production environments Build and improve containerised environments using Docker and Kubernetes Diagnose complex infrastructure, networking and performance issues, supporting incident response and root cause analysis Develop automation, Infrastructure as Code and CI/CD processes to improve engineering efficiency and reliability Implement and enhance monitoring ...

improve SLIs, SLOs, and reliability metrics Proactively identify and resolve performance, availability, and reliability issues Lead and contribute to incident response, troubleshooting, and root cause analysis Automate operational processes and eliminate repetitive manual tasks Work closely with software engineers to improve deployment processes, system reliability, and developer … logging, tracing, alerting, and system health Experience troubleshooting complex production environments Understanding of SLIs, SLOs, SLAs, and error budgets Experience with incident management and root cause analysis Good understanding of cloud networking, security, and infrastructure fundamentals Strong scripting/automation skills A strong understanding of reliability, scalability ...

application and cloud teams Lead technical investigations - resolve platform incidents, event processing failures and integration problems, providing SME support during major incidents and driving root cause analysis Build integrations and automation - connect monitoring with ServiceNow, ITSM, reporting and automation tooling via gateways, APIs and event forwarding … administration skills and deep understanding of event processing, correlation and alert lifecycle management Experience integrating monitoring with ServiceNow and automation platforms Excellent troubleshooting and root cause analysis skills, within an ITIL-aligned Incident, Problem and Change environment Confident communication and stakeholder management with both technical ...

appropriate handling of sensitive data. Establishes governance standards for AI‐assisted workflows used in incident/problem/change processes (including documentation and trend analysis), ensuring traceability/auditability and alignment to resiliency and security expectations. Advises on complex, cross-domain incident, problem and change management challenges, identifying process … opportunities to improve operational resilience across Infrastructure Platforms. Uses observability, monitoring and diagnostic information to analyse significant, recurring or cross‐domain issues, test root‐cause hypotheses and help accountable teams define sustainable remediation. Leads focused technical investigations into significant, recurring or cross‐domain issues, using support engineering expertise ...

PECI and Workday APIs to support business and HR processes. Owning the day-to-day performance, monitoring and support of integrations, resolving issues through root cause analysis and implementing sustainable improvements. Partnering with People, Payroll, Finance, IT teams and external vendors to translate business requirements into effective … interpreting technical specifications, working with vendor integrations and translating business requirements into effective technical solutions. Strong analytical and problem-solving skills, including integration monitoring, root cause analysis, defect resolution and driving long-term system stability improvements. Strong written and verbal English communication skills, with experience working ...

/VoIP and Unified Communications connectivity where required. Support Data Centre, Cloud and network infrastructure testing. Manage the full defect lifecycle, including defect logging, root cause analysis, retesting and closure. Work from HLD, LLD, Test Plans and technical requirements . Maintain requirements traceability, ALM and test reporting. … testing . Ability to create and execute test cases from HLD, LLD and Test Plans . Strong experience in defect management, root cause analysis and retesting. Experience with ALM or equivalent test management tools. ...

London to ensure the stability, performance and smooth operation of business-critical systems across both front and back-office functions. The role involves conducting root cause analysis, proactively resolving recurring issues and driving continuous improvement through process optimization, workflow enhancements and automation. In addition to leading … holidays as required. Proven experience in a fast-paced technical support environment, with a strong focus on user experience. Analytical mindset with expertise in root cause analysis. Experience in a similar role, with a strong technical skillset. Previous experience in financial services is advantageous. Strong understanding of network ...

performance-tuned. What You Will Do Design, build, and maintain preventive, detective, and corrective DQ controls (profiling, rule definition, thresholding, automated alerting, and root-cause remediation). Craft complex SQL transformations, optimize query performance, handle advanced window functions, and design conformed dimensional models for curated platform layers. … issue intake, prioritization, validation, and sustainment. Essential Skills Prior consultancy or banking industry experience Strong Data Engineering background SQL/Programming Data Warehousing Root-Cause Analysis Data Governance Leadership Skills London 5 days in the office | 12 Month Contract | £400 to £450 a day Inside IR35 ...

procedures, and documentation, ensuring they align with industry best practices. Strong hands-on experience with SIEM, EDR, cloud security, identity, email security, and forensic analysis tooling, with the ability to investigate incidents, validate detections, and guide analysts through complex technical findings. Define incident response metrics, dashboards, track and report … mind current workloads and availability. Conduct regular incident response training and drills to enhance team readiness and improve response times. Lead incident post-mortem analysis to identify root causes, lessons learned, and recommend measures for prevention or improvement. Conduct periodic threat simulation activities to evaluate the adequacy ...

assist with asset audits and reporting. Apply ITSM best practices across incident, request, problem, change, knowledge, and asset management; identify recurring issues, contribute to root‐cause analysis, and implement or recommend lasting corrective actions. Support incident response and outage communications, monitor the ISHelp Slack channel, and participate ...

Service Desk & Support Manager: Lead, mentor, coach and develop the IT Service Desk team Improve service performance using ticketing data, KPIs, SLAs and trend analysis Strengthen resource planning and service coverage across locations Oversee incident, problem, request and knowledge management Reduce recurring issues through root-cause analysis ...

platform maintenance Produce and maintain operational documentation, runbook guidance, knowledge articles and support procedures Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement activity Ensure all changes are delivered in accordance with agreed standards, security controls, customer processes and defined change ...

user acceptance activities. Ensure that solutions are fit for purpose, aligned with business objectives, and support business readiness, training, and adoption activities. Business Analysis : Assist in developing business cases and evaluating solutions. Support the needs of operational, finance, and customer-facing teams by gathering and documenting business requirements. Contribute … primary liaison between business users and technical delivery teams. Communicating complex systems and process changes clearly and effectively. Governance & Continuous Improvement : Maintain analysis documentation, process maps, and system knowledge repositories. Support issue resolution, root cause analysis, and ongoing system optimisation. Identify opportunities to enhance operational efficiency ...

user acceptance activities. Ensure that solutions are fit for purpose, aligned with business objectives, and support business readiness, training, and adoption activities. Business Analysis : Assist in developing business cases and evaluating solutions. Support the needs of operational, finance, and customer-facing teams by gathering and documenting business requirements. Contribute … primary liaison between business users and technical delivery teams. Communicating complex systems and process changes clearly and effectively. Governance & Continuous Improvement : Maintain analysis documentation, process maps, and system knowledge repositories. Support issue resolution, root cause analysis, and ongoing system optimisation. Identify opportunities to enhance operational efficiency ...

teams to onboard/off-board consultant onto Customer and TGS IT systems (Email, MS Teams, SharePoint etc.,) Requisite Abilities and/or Skills Analysis and problem-solving skills Time management and organizational skills Personnel and team management skills Demonstrable engagement data/risk analysis and correlation/… acting on feedback and ensuring engagement success Action Orientated Identifies concerns, such as sourcing gaps, and quickly communicates these Facilitates issue resolution using root cause analysis and identifies proper parties to communicate to Proactively anticipates customer needs, creates solutions and contingency plans to limit issues Advocates ...

single points of failure. Troubleshoot complex issues across infrastructure and platform services,participate in the on-call rotation and incident-management process, and turn root-cause findings into lasting reliability improvements. Collaborate with application development teams and other stakeholders to meet internal Service Level Objectives and customer-facing … recovery testing. Experience building automation that reduces repetitive work, improves release safety, or increases infrastructure efficiency. Strong communication and documentation skills, including experience writing root-cause analyses and working across engineering teams. Strong sense of ownership, sound technical judgment, and attention to operational and security details. Why Cisco ...

Cyber Essentials Plus and wider security compliance initiatives. Monitor and respond to security incidents escalated through external security operations services. Perform incident triage, investigation, root cause analysis, and remediation activities. Work with internal IT teams to implement security improvements and best practices. Support the delivery ...

PowerShell, Bash, Python or similar tools. Experience with configuration management tools such as Ansible. Experience with application servers, middleware and databases. Strong troubleshooting and root cause analysis skills. Desirable Criteria Experience integrating Artifactory, Xray and SonarQube into CI/CD pipelines. Experience with application release management, dependency ...

responsibilities Supporting business-critical applications within agreed service levels and operational standards. Investigating, diagnosing and resolving incidents and service requests through to resolution. Performing root cause analysis and proactively identifying opportunities to improve application reliability. Supporting application changes, releases and the transition of new services into production. ...

responsibilities Supporting business-critical applications within agreed service levels and operational standards. Investigating, diagnosing and resolving incidents and service requests through to resolution. Performing root cause analysis and proactively identifying opportunities to improve application reliability. Supporting application changes, releases and the transition of new services into production. ...

mentor and support developers across different experience levels. Allocate development work against backlog priorities. Conduct code reviews and maintain development standards. Support defect triage, root-cause analysis and technical decision making. Work closely with the Solution Architect to translate designs into buildable solutions. Take ownership of technical ...

efficiency and reduce manual effort. Monitor platform utilisation, service health, and operational KPIs, providing meaningful reporting and recommendations for improvement. Support major incident investigations, root cause analysis, and problem management activities. Mentor engineers and support teams on Splunk, Cribl, observability best practices, and troubleshooting techniques. Drive continuous ...

effectiveness of IT and Information Security controls, identifying areas for improvement and supporting remediation activities.• Leading risk and control assessments, control testing and scenario analysis, ensuring risks are accurately captured, monitored and reported.• Supporting the ongoing development and enhancement of our Enterprise Risk Management (ERM) and IT & Information Security … risk frameworks.• Providing oversight of security incidents, operational events and control failures, ensuring robust root cause analysis and appropriate corrective actions are implemented.• Ensuring compliance with relevant regulatory requirements, industry standards and internal policies, while supporting internal and external audit activity.• Producing meaningful risk reporting and insights ...