3 of 3 Remote/Hybrid SLA Jobs in the City of London

owners covering compute, storage, networks, security, databases, and legacy environments. Setting and executing infrastructure platform strategy and roadmaps. Driving service reliability, operational governance, and SLA performance. Overseeing infrastructure delivery into major transformation programmes. Managing third-party suppliers and commercial performance. Leading decommissioning of legacy platforms. Ensuring compliance with regulatory ...

commercial property portfolio. The role owns smart building systems, integrations, and data flows across live assets, ensuring systems are stable, vendors deliver to SLA, and issues are resolved properly. This role is suited to someone who enjoys working close to live systems, integrations, vendors, and operational delivery in real world ...

through to deployment and support. You’ll collaborate with internal teams, clients, and vendors to provide technical guidance , troubleshoot complex issues, and ensure that SLA and customer satisfaction targets are consistently met. What You’ll Do Deliver Microsoft 365 and Azure projects for contracted and non-contracted clients. Implement … technical guidance to the sales and solutions teams. Manage and troubleshoot issues across Azure, Microsoft 365, Active Directory, servers, and networks . Ensure SLA compliance and maintain exceptional customer satisfaction. Keep up to date with Azure, 365, and related cloud technologies , contributing to process improvements. What We’re Looking ...