City of London, London, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation as needed. On-Call Support: Be on standby for More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation as needed. On-Call Support: Be on standby for More ❯
City of London, London, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
Git version control. - Familiar with Elastic Stack (Elasticsearch, Logstash, Kibana) for monitoring and analysis. - Proven experience managing support tickets (JIRA Service Desk) and ensuring SLA adherence. Skills and Attributes: - Excellent communication and stakeholder management skills, with a client-first approach. - Proven problem-solving capability - Time management skills and the ability More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum Bonus + Full Benefits
City of London, London, United Kingdom Hybrid / WFH Options
Ashdown Group
on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯
