SLA Jobs in the City of London

Service Level Agreement (SLA)
Central London > City of London

The table below provides summary statistics for permanent job vacancies advertised in the City of London requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 91 147 124
Rank change year-on-year +56 -23 +53
Permanent jobs citing SLA 47 35 108
As % of all permanent jobs advertised in the City of London 2.31% 1.05% 2.35%
As % of the Quality Assurance & Compliance category 15.46% 8.18% 14.69%
Number of salaries quoted 41 16 98
10th Percentile £36,250 £28,125 £33,175
25th Percentile £42,000 £31,250 £42,969
Median annual salary (50th Percentile) £45,000 £43,750 £65,000
Median % change year-on-year +2.86% -32.69% +18.18%
75th Percentile £47,500 £53,750 £72,500
90th Percentile £57,500 £58,750 £97,500
Central London median annual salary £45,000 £37,250 £65,000
% change year-on-year +20.81% -42.69% +18.18%

All Quality Assurance and Compliance Skills
City of London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the City of London.

Permanent vacancies with a requirement for quality assurance or compliance skills 304 428 735
As % of all permanent jobs advertised in the City of London 14.92% 12.80% 16.01%
Number of salaries quoted 198 351 648
10th Percentile £41,250 £40,000 £43,750
25th Percentile £45,000 £47,500 £55,000
Median annual salary (50th Percentile) £62,500 £67,500 £70,000
Median % change year-on-year -7.41% -3.57% -
75th Percentile £82,500 £87,500 £92,500
90th Percentile £110,000 £102,500 £102,875
Central London median annual salary £65,000 £67,500 £70,000
% change year-on-year -3.70% -3.57% -

SLA
Job Vacancy Trend in the City of London

Job postings citing SLA as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for SLA in the City of London

SLA
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing SLA in the City of London.

Salary trend for SLA in the City of London

SLA
Salary Histogram in the City of London

Salary distribution for jobs citing SLA in the City of London over the 6 months to 17 May 2025.

Salary histogram for SLA in the City of London

SLA
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.13%) Microsoft Exchange
1 1 (2.13%) SharePoint
Applications
1 12 (25.53%) Microsoft Office
Business Applications
1 2 (4.26%) Payment Gateway
Cloud Services
1 15 (31.91%) AWS
2 14 (29.79%) Microsoft 365
3 12 (25.53%) Azure
4 6 (12.77%) Serverless
5 5 (10.64%) Cloud Computing
6 4 (8.51%) AWS Lambda
7 2 (4.26%) Amazon EC2
7 2 (4.26%) Amazon ECS
7 2 (4.26%) Amazon S3
7 2 (4.26%) Amazon SQS
7 2 (4.26%) AWS CloudFormation
7 2 (4.26%) Entra ID
7 2 (4.26%) Google Workspace
7 2 (4.26%) Virtual Private Cloud
8 1 (2.13%) Azure Sentinel
8 1 (2.13%) Rubrik
Communications & Networking
1 13 (27.66%) Structured Cabling
2 3 (6.38%) DHCP
2 3 (6.38%) DNS
2 3 (6.38%) LAN
2 3 (6.38%) WAN
3 2 (4.26%) HTTP
3 2 (4.26%) TCP/IP
3 2 (4.26%) Wi-Fi
4 1 (2.13%) VoIP
4 1 (2.13%) VPN
4 1 (2.13%) Wireless
Database & Business Intelligence
1 2 (4.26%) Amazon QuickSight
1 2 (4.26%) Data Lake
1 2 (4.26%) DynamoDB
1 2 (4.26%) Elasticsearch
1 2 (4.26%) OLAP
1 2 (4.26%) OLTP
2 1 (2.13%) Tableau
Development Applications
1 3 (6.38%) JIRA
2 2 (4.26%) Git
General
1 10 (21.28%) Law
1 10 (21.28%) Social Skills
2 5 (10.64%) Finance
3 4 (8.51%) Legal
4 3 (6.38%) Analytical Skills
5 2 (4.26%) Advertising
5 2 (4.26%) Banking
5 2 (4.26%) Electronics
5 2 (4.26%) Manufacturing
Job Titles
1 18 (38.30%) Desktop Support
2 13 (27.66%) Analyst
2 13 (27.66%) Desktop Manager
2 13 (27.66%) Desktop Support Manager
2 13 (27.66%) Support Manager
3 10 (21.28%) Support Analyst
4 8 (17.02%) 2nd Line Support
5 7 (14.89%) IT Support
5 7 (14.89%) Support Engineer
6 6 (12.77%) IT Analyst
6 6 (12.77%) IT Support Analyst
7 5 (10.64%) 2nd Line Desktop Support
7 5 (10.64%) 2nd Line Support Analyst
7 5 (10.64%) Systems Engineer
8 4 (8.51%) 2nd Line Desktop Support Analyst
8 4 (8.51%) Desktop Analyst
8 4 (8.51%) Desktop Support Analyst
8 4 (8.51%) Server Engineer
9 3 (6.38%) 2nd Line Engineer
9 3 (6.38%) IT Engineer
Libraries, Frameworks & Software Standards
1 2 (4.26%) Elastic Stack
1 2 (4.26%) JSON
1 2 (4.26%) Node.js
1 2 (4.26%) Spring
Miscellaneous
1 2 (4.26%) Cloud Native
1 2 (4.26%) Product Ownership
1 2 (4.26%) Robotics
1 2 (4.26%) SCADA
2 1 (2.13%) Enterprise Storage
2 1 (2.13%) Hybrid Cloud
2 1 (2.13%) Management Information System
2 1 (2.13%) Onboarding
2 1 (2.13%) Public Cloud
2 1 (2.13%) Reference Data
2 1 (2.13%) Self-Motivation
Operating Systems
1 33 (70.21%) Windows
2 13 (27.66%) Windows 10
3 7 (14.89%) Linux
4 6 (12.77%) Windows Server
5 2 (4.26%) Mac OS X
5 2 (4.26%) Windows 7
6 1 (2.13%) Windows Server 2008
6 1 (2.13%) Windows Server 2012
6 1 (2.13%) Windows Server 2016
6 1 (2.13%) Windows Server 2019
Processes & Methodologies
1 15 (31.91%) Customer Service
2 13 (27.66%) People Management
3 10 (21.28%) ITSM
4 8 (17.02%) Problem-Solving
5 5 (10.64%) Asset Management
5 5 (10.64%) Change Control
6 4 (8.51%) Computer Science
6 4 (8.51%) Continuous Improvement
6 4 (8.51%) Fintech
6 4 (8.51%) ITIL
6 4 (8.51%) Process Improvement
6 4 (8.51%) Project Management
6 4 (8.51%) Stakeholder Management
6 4 (8.51%) Vulnerability Remediation
7 2 (4.26%) Actionable Insight
7 2 (4.26%) Business Case
7 2 (4.26%) CI/CD
7 2 (4.26%) Containerisation
7 2 (4.26%) Data Pipeline
7 2 (4.26%) Motion Control
Programming Languages
1 7 (14.89%) SQL
2 5 (10.64%) Python
3 2 (4.26%) C
3 2 (4.26%) Java
3 2 (4.26%) R
3 2 (4.26%) TypeScript
4 1 (2.13%) PowerShell
Qualifications
1 6 (12.77%) Microsoft Certification
2 4 (8.51%) Degree
2 4 (8.51%) MCSA
3 3 (6.38%) DBS Check
3 3 (6.38%) NVQ Level 3
4 2 (4.26%) Computer Science Degree
4 2 (4.26%) Numerate Degree
5 1 (2.13%) AWS Certification
5 1 (2.13%) Azure Certification
5 1 (2.13%) MCSE
Quality Assurance & Compliance
1 3 (6.38%) GDPR
1 3 (6.38%) QA
2 2 (4.26%) PCI DSS
3 1 (2.13%) Accessibility
3 1 (2.13%) Data Quality
System Software
1 32 (68.09%) Active Directory
2 5 (10.64%) VMware Infrastructure
3 3 (6.38%) Hyper-V
4 2 (4.26%) Docker
Systems Management
1 2 (4.26%) Active Directory Federation Services
1 2 (4.26%) Kibana
1 2 (4.26%) logstash
1 2 (4.26%) Microsoft Intune
2 1 (2.13%) Avamar
2 1 (2.13%) NetBackup
2 1 (2.13%) Single Sign-On
2 1 (2.13%) Tivoli Storage Manager
Vendors
1 19 (40.43%) Microsoft
2 5 (10.64%) VMware
3 3 (6.38%) Google
4 2 (4.26%) Apple
5 1 (2.13%) Bloomberg
5 1 (2.13%) Dell
5 1 (2.13%) FactSet
5 1 (2.13%) Isilon
5 1 (2.13%) Refinitiv
5 1 (2.13%) Sage
5 1 (2.13%) Salesforce