3 of 3 Service Catalogue Jobs in the City of London

best talent to place, now. The role: The Tech Bar Supervisor is responsible for the day-to-day leadership, performance, and service quality of the on-site Tech Bar. The role ensures a high-touch, premium IT support experience, acting as the bridge between walk-up support, scheduled … escalation point for complex walk-up issues, VIP requests, or service concerns. Ensure TechBar services align with the agreed service catalogue, including device support, onboarding, troubleshooting, and coaching sessions. Monitor demand, footfall, appointment volumes, and peak usage to proactively adjust staffing and processes. Maintain ...

stakeholders to collect requirements and deploy solutions within ServiceNow to streamline business processes. Customize and tailor ServiceNow modules, encompassing Incident Management, Change Management, Service Catalog, and Knowledge Management. Administer user access, roles, and permissions within the ServiceNow environment. Develop and manage ServiceNow reports, dashboards, and performance analytics ...

Architect - Satellite/Mobile Telecoms Solutions A global consultancy operating in mobile telecoms and satellite is looking for an Enterprise Architect to lead service and operational transformation across their client programmes. You will own the architectural vision for operational support and service assurance, working closely with … client product, engineering and commercial teams to drive measurable improvements in service quality, platform resilience and partner ecosystem integration. What you will be doing: Defining and owning target-state architecture for OSS and service assurance platforms across satellite and terrestrial networks Designing service assurance ...