1 of 1 Remote Service Desk Management Jobs in the City of London

troubleshooting for operating systems, M365 apps, hardware, and cloud services. Support and maintain end-user devices (Windows laptops, mobile devices), including imaging and configuration. Maintain and manage the IT Service Desk, ensuring timely and effective issue resolution and escalation. Deliver AV support for meetings and events, and maintain office tech including desks, printers, and room setups. Manage user … protocols. Comfortable supporting cloud-based and hybrid infrastructures (e.g. Exchange Hybrid, cloud backups, filtering). Excellent interpersonal and communication skills with a customer-first mindset. Experience with AV equipment, service desk management, and asset tracking. A proactive, solution-focused approach with the ability to manage multiple tasks and priorities. Desirable but not Essential MCP, ITIL or similar More ❯