8 of 8 Remote/Hybrid Service Management Jobs in the City of London

genetic data and AI to predict disease risk and advance precision healthcare. As a Senior Business Analyst , you will support the implementation of Jira Service Management, ensuring workflows, processes and integrations are successfully delivered within a live operational environment. This is a 6-month contract-based role offering … benefits. You will be responsible for: Working closely with technical teams, implementation specialists and business stakeholders to deliver Jira Service Management solutions. Leading Business Analysis activities throughout the implementation phase, including workflow design, process documentation and delivery support. Supporting the transition of an Access Governance function onto Jira ...

risk and advance precision healthcare. As a Business Analyst, you will gather business requirements, design efficient processes and support the delivery of a Jira Service Management solution. This is a 6-month contract-based role offering hybrid/remote working options, salary range … Acceptance Testing (UAT) and managing defects through to resolution. Identifying project risks, dependencies and implementation considerations. Assisting with business readiness, transition planning and change management activities. Working closely with technical teams to ensure requirements are accurately reflected within the implemented solution. What we are looking for: Previously worked ...

procurement and renewal activities. Coordinate onboarding and readiness activities for new affiliates, managing risks, milestones, reporting and stakeholder communications. Analyse network capacity, licensing and service consumption trends to identify optimisation opportunities and support future investment planning. Requirements Proven experience in Demand Management, Service Management, Business Relationship … Management or Infrastructure Portfolio Management within a large enterprise environment. Strong stakeholder management skills with the ability to engage technical teams, suppliers and business leaders across multiple geographies. Experience in budgeting, forecasting, financial planning and cost management for IT infrastructure or network services. Good understanding ...

Wharf & 1 day WFH Need to have construction experience Main Responsibilities Act as the primary contact for the IT Department regarding EUC asset lifecycle management - covering provisioning, deployment, maintenance, recycling, redeployment and retirement of laptops, tablets and mobile phones. Complete the physical device lifecycle: provision new hardware, securely wipe … redeploy refurbished assets to maximise value and minimise waste. Receive, log and manage to resolution EUC-related incidents and requests within the IT Service Management platform. Maintain and update the asset management database, ensuring accurate tracking of all changes and lifecycle stages. JML Process Management: Oversee ...

Information Architect on an initial 12 month contract. Location: London (hybrid) Essential: Experience designing information architectures, taxonomies, or metadata frameworks. Strong understanding of information management and information design principles. Experience in creating information classification and labelling models. Experience developing metadata standards and controlled vocabularies. Ability to translate business concepts … into structured information models. Experience working across business and technology functions. Excellent facilitation and stakeholder management skills. Strong analytical and problem-solving abilities. Excellent written and verbal communication skills. Desirable: Experience implementing information architecture within greenfield or transformation programmes. Experience with knowledge management or content management platforms. ...

remaining hands-on while mentoring and developing a team of skilled engineers. You'll play a key role in resolving complex customer issues, driving service excellence and supporting the continued growth of an ambitious organisation. What you'll do Lead and develop a team of 3rd Line engineers within … environment. Take ownership of complex technical escalations and major customer issues. Mentor and coach engineers, providing technical guidance and leadership. Work closely with service delivery teams to ensure exceptional customer outcomes. Lead by example through hands-on technical involvement and proactive problem solving. You'll collaborate with technical teams ...

support, providing face-to-face, telephone, email, and remote assistance to users across the firm. Log, prioritise, troubleshoot, and resolve incidents and service requests, escalating more complex issues where appropriate. Configure, deploy, maintain, and support desktops, laptops, mobile devices, printers, peripherals, and meeting room technology. Support Microsoft Windows, Microsoft … Active Directory, Microsoft Entra ID, legal applications, and document management systems. Manage user accounts, access permissions, password resets, and the IT onboarding and offboarding process, including hardware and account provisioning. Maintain accurate records of IT assets, equipment, incidents, and documentation within the IT service management system. Liaise ...

Role: Sales Development Representative (SDR) Salary: £35,000-£40,000 (uncapped OTE) Sector: SaaS/IT Financial Management Location: Reading - Open to remote workers We're looking for a motivated SDR to join our clients UK team and help drive new business. Our client has a leading SaaS platform … financial management, FinOps, and IT service management. They work with huge global clients such as BOSCH, VW, Petronas, and Nokia. They also have amazing customer relationships, reflected in a world-class Net Promoter Score (NPS) of 85, more than double the industry average. This is an exciting opportunity ...