Service Management Jobs in the City of London

Service Management
Central London > City of London

The table below provides summary statistics for permanent job vacancies advertised in the City of London requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 78 86 104
Rank change year-on-year +8 +18 +57
Permanent jobs citing Service Management 66 105 138
As % of all permanent jobs advertised in the City of London 3.24% 3.14% 2.96%
As % of the Processes & Methodologies category 3.37% 3.41% 3.10%
Number of salaries quoted 54 81 108
10th Percentile £39,450 £36,500 £35,750
25th Percentile £50,125 £54,000 £41,750
Median annual salary (50th Percentile) £65,000 £65,000 £66,875
Median % change year-on-year - -2.80% +15.30%
75th Percentile £73,438 £82,500 £92,500
90th Percentile £82,500 £95,000 £107,250
Central London median annual salary £65,000 £65,000 £61,250
% change year-on-year - +6.12% +5.60%

All Process and Methodology Skills
City of London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the City of London.

Permanent vacancies with a requirement for process or methodology skills 1,959 3,076 4,445
As % of all permanent jobs advertised in the City of London 96.03% 92.04% 95.24%
Number of salaries quoted 1,478 2,429 3,708
10th Percentile £41,925 £41,250 £43,574
25th Percentile £53,750 £55,000 £56,250
Median annual salary (50th Percentile) £75,000 £75,000 £75,000
Median % change year-on-year - - +3.45%
75th Percentile £97,500 £95,000 £97,500
90th Percentile £122,500 £112,750 £112,500
Central London median annual salary £75,000 £72,500 £75,000
% change year-on-year +3.45% -3.33% +3.45%

Service Management
Job Vacancy Trend in the City of London

Job postings citing Service Management as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Management in the City of London

Service Management
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Service Management in the City of London.

Salary trend for Service Management in the City of London

Service Management
Salary Histogram in the City of London

Salary distribution for jobs citing Service Management in the City of London over the 6 months to 14 May 2025.

Salary histogram for Service Management in the City of London

Service Management
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.06%) Microsoft Exchange
1 4 (6.06%) SharePoint
2 2 (3.03%) BizTalk Server
3 1 (1.52%) Exchange Server 2010
Applications
1 12 (18.18%) Microsoft Office
2 1 (1.52%) Microsoft Project
Business Applications
1 2 (3.03%) Dynamics CRM
Cloud Services
1 13 (19.70%) Azure
1 13 (19.70%) Microsoft 365
2 10 (15.15%) SaaS
3 4 (6.06%) AWS
3 4 (6.06%) IaaS
3 4 (6.06%) PaaS
3 4 (6.06%) Snowflake
4 3 (4.55%) Cloud Computing
5 2 (3.03%) Dynamics 365
5 2 (3.03%) Entra ID
6 1 (1.52%) Boomi
6 1 (1.52%) Slack
Communications & Networking
1 4 (6.06%) VPN
2 3 (4.55%) Firewall
2 3 (4.55%) WAN
3 2 (3.03%) DNS
3 2 (3.03%) SD-WAN
4 1 (1.52%) DHCP
4 1 (1.52%) Intranet
4 1 (1.52%) LAN
4 1 (1.52%) Network Security
4 1 (1.52%) Remote Desktop
4 1 (1.52%) VLAN
4 1 (1.52%) VoIP
4 1 (1.52%) Wireless
Database & Business Intelligence
1 8 (12.12%) SQL Server
2 4 (6.06%) Data Vault
2 4 (6.06%) Data Warehouse
2 4 (6.06%) Semantic Layer
3 1 (1.52%) Relational Database
Development Applications
1 10 (15.15%) JIRA
2 1 (1.52%) Eclipse
General
1 32 (48.48%) Social Skills
2 16 (24.24%) Finance
3 12 (18.18%) Legal
4 11 (16.67%) Law
5 10 (15.15%) Analytical Skills
5 10 (15.15%) Inclusion and Diversity
6 3 (4.55%) Marketing
7 2 (3.03%) Influencing Skills
7 2 (3.03%) Organisational Skills
7 2 (3.03%) Public Sector
8 1 (1.52%) Back Office
8 1 (1.52%) Retail
Job Titles
1 18 (27.27%) Analyst
2 16 (24.24%) Lead
3 12 (18.18%) IT Support
4 7 (10.61%) Support Analyst
5 6 (9.09%) Senior
5 6 (9.09%) Service Analyst
6 5 (7.58%) Applications Support
6 5 (7.58%) Applications Support Analyst
6 5 (7.58%) Developer
6 5 (7.58%) Help Desk Agent
6 5 (7.58%) Help Desk Support
7 4 (6.06%) Business Systems Analyst
7 4 (6.06%) IT Analyst
7 4 (6.06%) IT Manager
7 4 (6.06%) ITSM Analyst
7 4 (6.06%) Senior Developer
7 4 (6.06%) Service Management Analyst
7 4 (6.06%) Service Manager
7 4 (6.06%) Systems Analyst
8 3 (4.55%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.52%) Ajax
1 1 (1.52%) AngularJS
1 1 (1.52%) CSS
1 1 (1.52%) HTML
1 1 (1.52%) LDAP
1 1 (1.52%) Web Services
Miscellaneous
1 5 (7.58%) Team-Oriented Environment
2 3 (4.55%) Cyber Defence
2 3 (4.55%) Freedom of Information
2 3 (4.55%) Private Cloud
3 2 (3.03%) CMDB
3 2 (3.03%) Data Centre
3 2 (3.03%) Management Information System
3 2 (3.03%) Product Ownership
3 2 (3.03%) Smartcard
3 2 (3.03%) Virtual Team
4 1 (1.52%) Legacy Systems
4 1 (1.52%) Onboarding
4 1 (1.52%) Security Operations Centre
4 1 (1.52%) Self-Motivation
Operating Systems
1 7 (10.61%) Windows
2 2 (3.03%) Windows Server
3 1 (1.52%) Linux
3 1 (1.52%) Windows Server 2008
3 1 (1.52%) Windows Server 2016
Processes & Methodologies
1 37 (56.06%) ITIL
2 21 (31.82%) ITSM
3 20 (30.30%) Problem-Solving
4 16 (24.24%) Incident Management
5 15 (22.73%) Service Delivery
6 13 (19.70%) Change Management
6 13 (19.70%) Coaching
6 13 (19.70%) Mentoring
7 12 (18.18%) Continuous Improvement
8 11 (16.67%) Problem Management
8 11 (16.67%) Risk Management
9 10 (15.15%) Agile
10 9 (13.64%) Customer Engagement
10 9 (13.64%) DevOps
11 8 (12.12%) Stakeholder Management
12 7 (10.61%) Customer Experience
12 7 (10.61%) Information Security
12 7 (10.61%) Release Management
12 7 (10.61%) Technology Strategy
13 6 (9.09%) Customer Service
Programming Languages
1 15 (22.73%) SQL
2 4 (6.06%) Python
3 1 (1.52%) JavaScript
3 1 (1.52%) PowerShell
Qualifications
1 8 (12.12%) Security Cleared
2 6 (9.09%) Degree
3 3 (4.55%) DV Cleared
3 3 (4.55%) SC Cleared
4 2 (3.03%) ITIL Certification
4 2 (3.03%) ITIL Foundation Certificate
4 2 (3.03%) PMI Certification
4 2 (3.03%) PMP
5 1 (1.52%) CCENT
Quality Assurance & Compliance
1 4 (6.06%) ISO/IEC 27001
2 3 (4.55%) Cyber Essentials
3 1 (1.52%) GRC
System Software
1 6 (9.09%) Active Directory
2 2 (3.03%) VMware Infrastructure
3 1 (1.52%) Hyper-V
3 1 (1.52%) Virtual Desktop
3 1 (1.52%) XenDesktop
Systems Management
1 4 (6.06%) Terraform
2 2 (3.03%) Microsoft Intune
3 1 (1.52%) Plesk
3 1 (1.52%) SCCM
3 1 (1.52%) Single Sign-On
Vendors
1 29 (43.94%) Microsoft
2 19 (28.79%) ServiceNow
3 5 (7.58%) Guidewire
4 3 (4.55%) Citrix
4 3 (4.55%) VMware
5 1 (1.52%) Cisco
5 1 (1.52%) Cognos
5 1 (1.52%) HP
5 1 (1.52%) NetApp
5 1 (1.52%) Palo Alto
5 1 (1.52%) Rackspace
5 1 (1.52%) SAP
5 1 (1.52%) Sun
5 1 (1.52%) Veeam
5 1 (1.52%) Zscaler