2 of 2 ServiceNow Manager Jobs in the City of London

Join a leading technology-communications company as a Programme Manager for a major ITSM transformation initiative! Be at the forefront of digital operations by leading the implementation of a UK-sovereign instance of ServiceNow. This high-impact role is central to transforming service delivery across our client’s business, driving automation, standardisation, and operational excellence. Contract Details Contract Length … Daily Rate: £700 per day (inside IR35) Key Responsibilities Lead the end-to-end delivery of the ITSM transformation programme, including MVP and phased rollouts. Oversee the implementation of ServiceNow, focusing on out-of-the-box capabilities. Drive business transformation across multiple functions with new digital workflows and operating models. Engage senior stakeholders across Digital, Technology, Care, and VBTS … . Lead a cross-functional team covering Product, IT, Data, Migrations, Readiness, Comms, and Training. Key Requirements Proven experience delivering large-scale ITSM transformation programmes in enterprise environments. Strong ServiceNow implementation background, ideally including migration from Remedy. Deep understanding of ITIL processes and their application in digital platforms. Skilled in stakeholder engagement, business change, and cross-functional team leadership. More ❯

We are seeking a highly motivated and experienced Project Manager to join our dynamic team. The Project Manager is responsible for overseeing and managing client projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. This role requires a strong background in project management, excellent communication skills, and the ability to lead … Qualifications: • ITIL and PMP or PRINCE2 certification preferred. Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar) ServiceNow deployment and improvement project experience desirable Proven track record of successfully managing projects from start to finish. Proven experience in client-facing roles, with strong communication and interpersonal skills. … Expertise in project governance, resource management, and change control. Strategic thinking with the ability to align ServiceNow solutions with client objectives Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously and work well under pressure. Proficiency in project management software (e.g., MS Project). More ❯