8 of 8 Systems Thinking Jobs in the City of London

design as a strategic capability, and help set best‐practice standards across teams. You will bring a strong point of view on service design, systems thinking, and user‐centred problem solving, alongside a deep understanding of how services operate across people, processes, and technology. By staying informed … trusted senior voice, providing guidance, feedback, and informal mentorship to other designers where appropriate Champion high standards of craft, clarity, and systems thinking across all service design outputs Proactively manage priorities across multiple workstreams, delivering high‐quality work to agreed timelines Skills and Experience You will ...

interplay between human and automated touchpoints — including AI-enabled pathways. At this level, you'll be expected to design for that complexity, bringing systems thinking and a user-centred lens to services that span digital and physical channels. At this level, you'll move beyond execution to: Shape … service strategy and define opportunities for transformation Drive quality and consistency across service design deliverables Influence client thinking and contribute to relationship and opportunity development Key Responsibilities Lead service design workstreams across discovery, definition, and delivery — ensuring rigour, clarity, and impact at every stage Map and analyse service ecosystems ...

complex workflows and data interacti onsCreate wireframes, user flows, prototypes, and high-fidelity designs across web-based produ ctsContribute to and evolve scalable design systems, patterns, and component librar iesHelp define UX standards and product experience principles across the platf ormValidate concepts through user testing, experimentation, and continuous feedback … product improvement and innovat ionCollaboration & Leaders hipWork cross-functionally with Product, Engineering, Customer Success, and Leadership te amsFacilitate workshops, discovery sessions, and design thinking activit iesPresent recommendations and influence strategic decisions at senior stakeholder le velAdvocate for user-centred design, accessibility, and design excellence across the organisat ionMentor ...

buyers. Equally comfortable with engineers on architecture or executives on strategy. Communication is crisp, credible, and focused on solving customer problems. Problem Solving & Systems Thinking: Natural builder mindset. Analyse complex issues, improve processes, thrive without rigid playbooks. Comfortable operating in scale-up environments where customer needs inform product … scope data volume and throughput requirements. Compliance Infrastructure: Familiar with GRC tool workflows (task management, audit trails, reporting), how they integrate with risk management systems, and typical architecture patterns in Financial Services and Payments. Security Concepts: Understand SOC 2/ISO 27001, data residency and sovereignty, encryption at-rest ...

action. You prefer building a working prototype in a few days and iterating based on real user feedback over spending months writing "perfect" code. ● Systems & Workflow Minded: You have strong systems thinking and practical operational judgement, with an ability to spot inefficiencies and redesign workflows ...

support our Housing Directorate, managing over 21,000 homes across the city. This is a key role combining data analysis, business analysis and systems thinking, helping transform how data drives decision-making, service delivery and investment planning. You will work across business and technical teams to turn complex … dashboards, reports, heatmaps and performance metrics Enable predictive maintenance and risk-based service delivery models Work closely with Housing, IT and stakeholders to improve systems and data usage Support digital and transformation programmes across the directorate Produce business analysis outputs including process maps, requirements and project documentation Ensure compliance ...

collaborative, inclusive team culture. Practice all key capabilities within experience design — user journeys, information architecture, interaction design, prototyping, usability evaluation, and design systems - while staying current on trends, tools, and best practices. Seek cross-disciplinary learning by understanding how experience design connects to adjacent disciplines such as research, strategy … technology. Understand the client context, business objectives, and user needs that frame each engagement, and help identify new opportunities within existing client relationships by thinking beyond the current scope of work. Actively contribute to Designit's design community and London studio culture - sharing inspiration, raising topics, supporting proposals ...

BJAK is building AI-powered automation systems for insurance operations across Southeast Asia - from quote generation and policy issuance to claims processing, endorsements, document collection and insurer integrations. We are looking for a Technical Lead who can design and deliver reliable, scalable systems that solve complex operational problems. … This is a hands-on role for someone who enjoys technical ownership, system thinking and building automation that drives measurable operational impact. The Mission Lead the development of AI and workflow automation systems that make insurance operations faster, cleaner and more scalable across multiple countries. What ...