13 of 13 UX Research Jobs in the City of London

UX Research | Banking/Financial Services | Creating Research Roadmaps and plans | Utilising indepth Interviews, concept and usability testing | London (City) 2 days/week onsite 3 days/week from home | £550-£600/day (inside IR35) | Initial 6 month contract Our client is looking for an experienced, hands-on, UX Researcher with experience … in Financial Services - and on App Design projects to research on accessibility and UX for Financial Services Apps. You … will have worked in UX Research in Financial Services and have great Design Research and use a variety of testing techniques. Key Skills & Experience: UX Design Research Financial Services Experience working with Design and Product Teams Great people skills This work would be 2 days/week in London (City) and More ❯

as easyJet, AJBell, Hastings Direct, Heathrow, Primark, Premier Inn, AllClear, M&S, and YOOX Net-A-Porter Group. Helping them innovate and continuously improve through research, analysis, UX Design and Experimentation, and helping them mature and scale their own capabilities. What is the job? We’ve already built a strong reputation for high-quality UX Research and Analysis to uncover the biggest opportunities for our clients' businesses, with a strong UX team of consultants delivering this work. The team also works collaboratively to solve the problems they uncover through evidence-led UX Design and Experimentation. However, Andy, our current Lead, who heads up the team, who has done an exceptional job these … past 5 years, is emigrating to the other side of the world! So, we’re looking for a replacement Lead UX Consultant to lead the UX team, with 8+ years of practical experience in fast-paced digital environments, preferably with consultancy/agency experience. It’s important that this person is highly skilled in all UX Research More ❯

uncover the story behind the numbers: what our customers need, what drives their behaviour, and how we can better serve them. You’ll blend data analysis with customer research to generate deep, actionable insights that shape product strategy. Working closely with Product, Design, and Customer Success, you’ll ensure every feature we build reflects real user needs and … insights about customer behaviour and satisfaction drivers. What You’ll Bring 2–4 years of experience in product analytics, insights , or customer research (BI, product ops, or UX research backgrounds welcome) Hands-on experience with Heap Analytics (or similar tools like Amplitude, Mixpanel, or Google Analytics) Strong data literacy — you can interpret metrics and communicate … approach — comfortable engaging with Product, Design, and CS to represent the customer’s voice Nice to Have Experience linking product analytics with customer success or lifecycle metrics Familiarity with UX research, NPS analysis, or customer feedback tools Understanding of experimentation design or A/B testing principles Experience working in agile product development environments Why You’ll More ❯

Senior UX Designer – Take ownership of the product 🚀 💰Up to £85,000 🏡Hybrid working – 2 days a week onsite in London We’re currently partnered with a scaling B2B SaaS company who are redefining the property industry by empowering businesses with their impactful technology as they are renowned for their data insights that enable their customers to make smarter … this position will play a key part in their next phase of growth. You’ll be working closely with a cross-functional team and will take ownership of the UX requirements from research through to design. They looking for a UX Designer with experience in designing intuitive and interactive user interfaces for web-based applications. You … to maintain consistency and scalability Lead and facilitate usability testing to gather feedback, validate designs and iterate solutions to improve user experience What are they looking for: Experience in UX Design and user research in B2B SaaS products Good understanding of user-centered design principles, interaction design and information architecture Proficiency in Figma to leverage design systems More ❯

Senior UX Designer – Conversion & eCommerce – £550p/d (Outside of IR35) A leading travel client is seeking an experienced Senior UX Designer to drive conversion-focused eCommerce design across web and native app platforms. The role’s primary mission is to optimize booking flows, checkout, and cross/up-sell opportunities while improving overall search engagement. Key Responsibilities … Lead UX design across booking flows, checkout, and payment processes, minimizing drop-offs and optimizing conversions. Explore new search experiences and ways to drive … user engagement. Improve cross-selling and up-selling opportunities within the eCommerce ecosystem. Collaborate with product, engineering, and data teams to deliver user-centered, data-driven solutions. Conduct user research, prototyping, and A/B testing to validate and refine designs. Requirements Proven experience in eCommerce or transactional UX, preferably in travel or retail. Strong portfolio showing More ❯

Job Title: Mid-Weight UX/UI Designer Job Type: Permanent (1 year FTC) Location: London/Hybrid Salary: upto £60k Skills: Figma, UI, UX, Design Systems, Storybook, Luxury branding Roc Search are looking for a UX UI Designer with around 5+ years of experience to join a key client in London. The focus will be to … They are ideally looking for someone who has experience working on luxury websites or branding, or who has an understanding and appreciation for the luxury design market. Job accountabilities: - UX Research and Testing - Component & System Design - Design to Engineering Collaboration - Stakeholder Management - Continuous Improvement They are looking for: - 5+ years of experience of UX Design - Proven More ❯

environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder management skills, with More ❯

perfect for someone who thrives on autonomy but also enjoys influencing and mentoring within a growing design function. What You’ll Be Doing Leading the full design process: research, discovery, ideation, prototyping and UI delivery. Collaborating with product and engineering leads to define priorities and shape the roadmap. Translating complex B2B workflows into intuitive, elegant user experiences. Facilitating … re Looking For Proven track record as a Lead Product Designer (or senior equivalent) within B2B SaaS or platform environments. End-to-end design capability across research, UX strategy, interaction and visual design. Comfortable working independently in a fast-paced scale-up environment. Strong collaborator with product managers and engineers, able to deliver high-impact features. Skilled More ❯

best practices. Evaluate and integrate new technologies to enhance gameplay and performance. Gameplay Development: Design, prototype, and implement core gameplay systems, mechanics, and interactions. Collaborate with game designers and UX researchers to align mechanics with therapeutic design principles. Build, maintain and document well-engineered Unity/Unreal Engine code Optimise code for mobile performance, stability, and efficiency. Cross-functional More ❯

going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a senior research leader to continue levelling up the practice. This is a key hire, leading research across multiple product areas rather than sitting in one squad. You’ll work … closely with Product and Design leadership, influence strategic decisions, and make sure research is being used at the right moments, in the right way. What you’ll be doing Owning and shaping the user research roadmap Working across 10–12 product teams, prioritising and allocating research effort Identifying research opportunities beyond existing … briefs and guiding stakeholders on where research adds most value Running strategic and evaluative research across varied journeys and product areas Delegating and coaching designers who run lighter-weight research where appropriate Turning insight into direction, communicating clearly and influencing at senior level Example work includes improving high-volume acquisition and purchase journeys, and More ❯

is redefining its industry through data-driven innovation, modern design practices, and world-class customer experience. As part of this transformation, Good Maven are supporting to hire a Research Director to build and lead a new, high-impact Product and Market Research function. This is a unique opportunity to join a tech-forward environment and build … a best-in-class research capability from the ground up. You’ll transform a nascent function into a strategic partner across Product, Design, Marketing, and Data, influencing product direction, marketing strategy, and customer experience. We’re looking for a hands-on, resilient research leader who can move between strategy, execution, and team-building, and who thrives … data synthesis, and presenting clear, compelling insights to senior leadership. What will help you succeed 10+ years of experience in Research (with exposure to both Product/UX and Market/Marketing Research). 5+ years in leadership roles, including management of multi-level teams. Experience in regulated, customer-facing industries such as e-commerce More ❯

that goes beyond standard competitor patterns Experience in fast-paced environments such as FinTech, FS, or startups Strong collaboration skills with cross-functional teams Nice-to-haves: Exposure to UX or product research Experience designing for complex, regulated workflows Motion or animation design skills HOW TO APPLY: If you’re ready to take ownership, shape customer journeys More ❯

come about due to a promotion to the Head of UR, who has transformed UR's perception from a tick-box exercise into a valued function. Demand for research has grown significantly, so this person needs to help continue the momentum and maturity. The researcher needs to deliver against the business strategy as well as proactively identify research gaps where the business may not realise research is needed. UR supports roughly 10 to 12 teams. UR isn’t embedded in a single squad; instead, they work across multiple product teams, supporting quarterly planning, prioritising the right work, and ensuring research effort ties to strategic outcomes. Qualifications: Genuine experience owning and shaping a … research roadmap and identifying gaps, rather than waiting for briefs Demonstrable experience in context switching and supporting multiple product areas simultaneously Strong stakeholder skills, relationship building, expectation management, and influencing stakeholders Able to turn insights into product decisions, not just deliver research reports Pragmatic, understands when to go deep and when to be lean Examples spanning More ❯