2 of 2 Remote/Hybrid User Experience Manager Jobs in the City of London

people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with ...

to help shape exceptional digital journeys and elevate the consistency and quality of our online platforms. About the Role Within our Customer Experience function, you will take ownership of the evolution and governance of our design system across web and mobile applications. You’ll lead a team … standards, and alignment between design and implementation. Embedding accessibility best practices (including WCAG 2.2 standards) across components, interaction patterns, and motion guidelines. Defining customer experience metrics and linking design system adoption to measurable outcomes. Exploring AI-supported workflows and partnering with Design Operations to enhance efficiency and quality. What ...