floor walk, deliver projects, hardware issues and generally be pro-active. Travel up to 3 days per week to sites. Driving license an advantage. ServiceDesk – Resolving tickets in line with agreed SLAs via their ServiceNow portal. Desktop Support – Providing in-person support to their users in the … Strong analytical skills with the ability to manage incidents, problems, and changes within an ITIL environment. Adhere to SLA’s for Desktop Services incidents, service, and change requests. Perform Incident Management tasks adhering to the Incident Management process to restore normal operational service with minimal business impact. Technologies more »
the permanent right to work in the UK, and live within easy range of the City of London. We are looking for an experienced servicedeskanalyst with 2 years’ experience on support for Microsoft based systems and Cloud services, to be based in the City of … London. The starting base salary is £28,000-32,000, depending on experience and certifications. Responsibilities will include support via telephone, email, and desk-side on client sites, troubleshooting and problem analysis, proactive maintenance to systems and Cloud services, computer and desk setups. Musts are very solid experience more »
ServiceDeskAnalyst £200 - £280 per day Inside IR35 DOE On site full time - White City, West London Our client, a leading financial technology company, are looking for an experienced ServiceDeskAnalyst join their team and hit the ground running. It will be … communication channels such as Slack and respond timely to user requests Maintain Asset database entries by adding, checking out and checking in assets. Support ServiceDesk Manager in stock management of hardware and software licenses. End user access in accordance with JML and password reset guidelines. Desktop support … Active Directory, Entra ID/AAD & Group Policy Exchange AWS, Windows & Linux environments Office hardware & network support MDM - Phones, laptops & tablets Asset management Customer Service Skills with a polite and professional manner as you will be supporting internal stakeholders. In line with the Conduct Regulations 2003, when advertising permanent more »