Consultant
- Location
- City of Westminster, England, United Kingdom
seeking an experienced Oracle B2C Service Cloud (RightNow) consulting leader to design, implement, customize, and optimize customer service solutions. The ideal candidate is a techno-functional professional with deep platform knowledge, strong integration and customization skills, and the ability to lead complex client engagements and transformation programs. Your … provide thought leadership across multiple workstreams. Responsibilities. Solution Design and Architecture Solution Design and Architecture Lead discovery, fit-gap, architecture, and blueprinting for Oracle B2C Service Cloud solutions aligned to business objectives and scalability needs. Design end-to-end solutions covering incident management, agent desktop and Browser ...