4 of 4 Customer Experience Jobs in the City of Westminster

multidisciplinary transformation team, working alongside service designers, business analysts, product specialists, developers and housing subject matter experts. You will help shape the future customer experience for Housing Repairs, translating complex business and user needs into elegant, accessible and scalable digital solutions. From concept development through to delivery-ready … compliance and operational effectiveness. This role would suit a highly creative and detail-oriented UX/UI professional who is equally comfortable working on customer journeys, interaction design, visual design systems and complex digital products. Key Responsibilities Create exceptional visual design across web and interactive platforms, with a focus ...

lines. You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production. Job responsibilities Creates and delivers high quality designs, roadmaps …/auditability, resiliency, and security controls. Required qualifications, capabilities, and skills Formal training or certification on site reliability engineering concepts and 5+ years applied experience Fluency in at least one programming language such as Python, Java. Brings an advanced understanding of site reliability culture and principles and a track ...

enterprise to government, we help visionary organisations turn strategic ambitions into results at scale. Our practices cover AI transformation, data platforms, systems engineering advanced CX and experience design. Our client was founded on one simple idea: if we can create the best possible culture and working environment then everything … opportunities, shape proposals and contribute to bids, especially where user-centred design and public sector delivery are central. What You Bring 7+ years of experience working in a user research or related roles. Deep expertise in user research methods and user-centred practice Strong background in Government/public ...

opportunities. You'll work alongside industry-leading consultants, architects, and delivery teams to help clients unlock the full power of ServiceNow across IT, HR, Customer Operations, Security, and beyond. If you're motivated by creating winning strategies, influencing senior decision-makers, and delivering transformational outcomes for global organisations … have the opportunity to work on some of the market's most exciting digital transformation programmes, helping organisations modernise operations, improve employee and customer experiences, and accelerate business value. What You'll Be Doing Driving the full sales lifecycle for complex ServiceNow opportunities, from strategic engagement through to successful ...