Remote Digital Designer Jobs in the City of Westminster

2 of 2 Remote Digital Designer Jobs in the City of Westminster

Senior Content Designer - Digital CX

City Of Westminster, London, United Kingdom
Hybrid/Remote Options
Sky
leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Content Designer in our digital customer experience team, you'll help deliver world-class content across the My Sky app, agent macros, and transactional communications. You'll collaborate within Agile … content with CX KPIs, SEO, WCAG guidelines and compliance, delivering measurable improvements to customer experience. What you'll bring: Experience delivering high-impact, user-centred content across large-scale digital products working in content design teams across multiple initiatives Expertise in UX writing, plain language, inclusive content, and editorial standards. Advanced skills in Figma, Confluence, CMS platforms, structured content … teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Service Designer - Digital CX

City Of Westminster, London, United Kingdom
Hybrid/Remote Options
Sky
leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service … operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital … teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: